About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 15
Security concerns slow AI adoption in customer service industry
Tue, 1st Oct 2024
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data protection
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data privacy
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ai
Security concerns are stalling AI adoption in customer service despite high consumer demand, with 85% of brands holding back due to fears of 'Shadow AI.'.
UK consumers demand tougher regulations on faulty software
Tue, 1st Oct 2024
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fintech
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ai security
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cybersecurity
Two-thirds of UK consumers see faulty software updates as unacceptable as contaminated food, following major CrowdStrike outages.
UK firms losing 25% revenue due to AI underutilisation
Tue, 1st Oct 2024
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ai
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revenue
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ai adoption
UK firms risk a 25% revenue drop due to AI underutilisation, Vanson Bourne's survey for Clari reveals, despite recognising AI's numerous benefits.
AI policies poorly understood by employees, raising UK risks
Tue, 1st Oct 2024
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it training
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cyber attacks
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analyst report
Research reveals a critical 51% gap between cyber risk owners and employees' AI policy awareness, endangering UK businesses' cyber resilience.
BlackBerry report finds NHS & schools hit by surge in malware
Tue, 1st Oct 2024
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smartphones
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malware
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advanced persistent threat protection
BlackBerry's latest Global Threat Intelligence Report reveals a 53% surge in malware, with 11,500 daily samples blocked.
How AI portrays generations: beer is the common link
Mon, 30th Sep 2024
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ai
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millennials
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gen z
New research by AIport and Turing Post reveals how AI models depict generational groups, uncovering stereotypes and surprising elements in over 1200 images.
Morale gap in manufacturing: epicor report reveals insights
Mon, 30th Sep 2024
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dei
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cleantech
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sustainability
Epicor report unveils a significant morale gap in manufacturing, with 57% of managers versus 45% of workers rating their morale as high, impacting industry dynamics.
UK tech firms predict brighter outlook by 2025 despite hurdles
Mon, 30th Sep 2024
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data analytics
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digital transformation
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genai
A TechMarketView report shows that 60% of UK tech firms expect business conditions to improve by 2025, despite current challenges.
Most Britons worry over control of personal data online
Mon, 30th Sep 2024
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fintech
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physical security
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data privacy
A Ping Identity survey reveals that 75% of Britons feel they lack control over their online data, fuelling concerns over privacy, fraud, and identity theft.
Sophos named leader in IDC MarketScape 2024 for MDR services
Mon, 30th Sep 2024
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firewalls
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network security
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breach prevention
Sophos named as a leader in IDC MarketScape's European and global MDR services, reinforcing its commitment to protecting SMBs worldwide.
ReliaQuest launches AI agent to revolutionise cybersecurity
Mon, 30th Sep 2024
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advanced persistent threat protection
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cybersecurity
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transparency
ReliaQuest launches the first autonomous AI agent, automating 98% of security alerts and reducing threat containment time to under five minutes.
Slow AI progress in UK public sector due to budget & skills
Mon, 30th Sep 2024
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data privacy
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ai
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skills gap
A SAS report reveals just one in five UK government officials are making strides in AI, hindered by budget constraints, tech gaps, and outdated systems.
Kiwis confident in cyber security, but wary of AI tools
Mon, 30th Sep 2024
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phishing
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email security
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ai
New Zealanders are diligent about cyber security but wary of AI tools, an NCSC study reveals. Only 35% find cyber security intimidating, yet AI trust lags.
BlackBerry report: Cyber threats up 53%, critical sectors hit
Mon, 30th Sep 2024
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smartphones
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malware
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ransomware
Rreport reveals a 53% surge in new malware samples, detecting 11,500 daily threats, with 43,500 cyberattacks thwarted each day from April to June 2024.
Rise in healthcare ransomware attacks despite overall decline
Mon, 30th Sep 2024
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firewalls
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network security
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apm
Sophos’s 2024 report shows healthcare ransomware attacks have surged to a four-year high, affecting 67% of organisations.
UK mobile users could save £148 by switching plans
Mon, 30th Sep 2024
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uc
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financial systems
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telco
70% of UK mobile users are overspending on the wrong contracts, with potential savings of £148 by switching to better plans, says BillMonitor.
Redbird introduces new conversational AI for enterprise BI
Fri, 27th Sep 2024
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data analytics
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llms
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ai agents
Redbird has unveiled a conversational AI platform set to revolutionise enterprise business intelligence, making data analytics as simple as a Google search.
Trend Micro report: America tops global cyber risk index
Fri, 27th Sep 2024
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mfa
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xdr
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cybersecurity
Trend Micro’s 2024 Cyber Risk Report highlights America as the top-risk nation, citing vulnerabilities in banking and critical infrastructure sectors.
Record $75m ransom amid rise in ransomware attacks
Fri, 27th Sep 2024
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ransomware
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cybersecurity
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healthtech
Ransomware attacks surged by 14% in August, with 450 incidents reported. RansomHub led with 72 attacks, and a record ransom of USD$75 million was paid.
Palo Alto Networks leads attack surface management in Forrester Wave
Fri, 27th Sep 2024
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firewalls
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advanced persistent threat protection
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soc
Palo Alto Networks has been hailed as a leader in Forrester's Q3 2024 report on Attack Surface Management Solutions.