About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 27
Cloudflare outage raises alarm over centralised internet risks
Thu, 20th Nov 2025
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firewalls
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network security
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breach prevention
A Cloudflare outage highlights risks of centralised internet infrastructure, sparking calls for multi-layered strategies to prevent widespread disruption.
Public sector digital progress hindered by skills & strategy gaps
Thu, 20th Nov 2025
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data analytics
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digital transformation
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ai
Over half of public sector workers have digital tools but underskill and lack strategy hinder progress towards 2027 digital goals.
Tech leaders urge UK to boost early-stage cyber security firms
Thu, 20th Nov 2025
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cybersecurity
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public sector
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investment
Tech leaders urge UK Government to reform procurement and boost support for early-stage cyber security firms to secure global leadership ambitions.
Ping Identity leads Gartner Magic Quadrant for access management
Thu, 20th Nov 2025
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digital transformation
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iam
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ai
Ping Identity leads Gartner's 2025 Magic Quadrant for Access Management, topping Ability to Execute and Completeness of Vision for the ninth year running.
UK faces mounting STEM talent exodus amid tighter visa rules
Thu, 20th Nov 2025
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digital transformation
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engineering
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ict sector
Amid rising visa hurdles, 23% of UK STEM employers report losing skilled workers abroad, threatening future growth in vital science and tech sectors.
Finance teams struggle to unlock full AI potential amid risks
Thu, 20th Nov 2025
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data analytics
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ai security
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risk & compliance
Over half of finance teams report only partial AI automation, focusing on accuracy and fraud prevention amid reliance on outdated tools and manual tasks.
UK firms warned of legal risk as AI adoption outpaces policy
Thu, 20th Nov 2025
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surveillance
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genai
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ai
UK firms face legal risks as AI use surges, with experts urging urgent adoption of clear policies to prevent discrimination and data breaches.
Quantum error correction emerges as top hurdle for global sector
Thu, 20th Nov 2025
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quantum computing
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software development
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investment
Quantum error correction is now the chief challenge in the global quantum computing sector amid rising investments and acute talent shortages.
Online retailers see Black Friday boost but loyalty lags behind
Thu, 20th Nov 2025
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cx
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martech
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e-commerce
Online retailers see a Black Friday traffic and sales surge, but only 22.6% of new customers return within a year, highlighting loyalty challenges.
Retailers face rising freight costs & tough supply chain test
Thu, 20th Nov 2025
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supply chain
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black friday
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chinese new year
Retailers face rising freight costs and tighter logistics as Black Friday looms, testing supply chain resilience amid demand forecasts and regulatory shifts.
MSI unveils new modular server & AI platforms for data centres
Thu, 20th Nov 2025
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virtualisation
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hyperscale
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edge computing
MSI has launched modular servers and AI platforms with AMD, Intel, and NVIDIA, targeting scalable, energy-efficient data centre solutions for cloud and AI workloads.
SAS earns top marks for customer interaction software leadership
Thu, 20th Nov 2025
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gaming
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cx
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data science
SAS has been named a leader in real-time interaction software for its Customer Intelligence 360, excelling in AI and data-driven customer engagement.
Australian retailers warned on AI search as duplication soars
Thu, 20th Nov 2025
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cx
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martech
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supply chain
Analysis shows 85% of Australian online retailers' product pages underperform in search, with 49% product description duplication hindering AI-driven discovery.
AI & contextual intelligence redefine UK customer expectations
Thu, 20th Nov 2025
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data analytics
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cx
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martech
Zendesk's report reveals UK consumers expect faster, personalised service combining AI, data and human insight to solve issues on first contact.
European schools train 12,000 pupils to build AI & startups
Thu, 20th Nov 2025
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robots
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data analytics
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iot
Across ten European countries, 12,000 pupils are learning to build AI solutions and startups to help close the continent's AI skills gap.
AI-powered malware email attacks soar by 131% amid new threats
Thu, 20th Nov 2025
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ransomware
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phishing
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advanced persistent threat protection
Malware email attacks surged 131% in 2025 as cybercriminals harness AI to craft sophisticated phishing and scam campaigns, challenging traditional defences.
Cloudflare outage spotlights systemic risks in cloud resilience
Thu, 20th Nov 2025
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firewalls
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mfa
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advanced persistent threat protection
Yesterday's Cloudflare outage triggered widespread 5xx errors, exposing systemic risks in cloud resilience and sparking calls for stronger multi-cloud strategies.
AI-driven cyber attacks & deepfakes set to surge by 2026
Thu, 20th Nov 2025
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firewalls
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network security
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mfa
AI-driven cyber attacks and deepfakes are set to surge by 2026, with experts warning of faster breaches and rising third-party risks challenging defenders.
AI-driven search reshapes digital brand visibility & discovery
Thu, 20th Nov 2025
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digital transformation
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martech
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ai
Conductor's new report reveals AI tools like ChatGPT are reshaping digital brand visibility, with AI-driven search now influencing discovery across key sectors.
UK tech sector wastes GBP £3.06 billion in idle IT skills yearly
Wed, 19th Nov 2025
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ai
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it industry
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skills shortage
UK tech consultancies waste GBP £3.06 billion annually on idle IT skills despite widespread talent shortages affecting 81% of businesses.