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Expert Opinions

Turning practical AI use cases into measurable impact
Digital Transformation

Turning practical AI use cases into measurable impact

AI is cutting contact-centre admin, spotting demand spikes and guiding agents in real time, helping firms lift service without losing the human touch.

By Richard Hall • 4 min read • Yesterday
Cyber sovereignty - Do we need to wrestle back control from the tech titans?
Data Protection

Cyber sovereignty - Do we need to wrestle back control from the tech titans?

UK lawmakers drop cyber sovereignty clauses as US cloud giants dominate the market, raising fresh fears over foreign access to sensitive data.

By Simon Chassar • 5 min read • Yesterday
Why founders should choose lawyers like they choose investors
Risk & Compliance

Why founders should choose lawyers like they choose investors

Founders should treat lawyers less like transactional advisers and more like long-term partners who can shape confidence, reduce friction and support growth.

By Dan Adams • 5 min read • 4 days ago
Black Box Automation vs. Engineer Control: The partnership redefining Kubernetes FinOps
Virtualisation

Black Box Automation vs. Engineer Control: The partnership redefining Kubernetes FinOps

Kloia teams with Kubeadapt.io to champion observability-led Kubernetes cost control, putting engineers in charge of savings and safe rightsizing.

By Dorian Sezen • 5 min read • Last week
When identity becomes the payment rail
Data Protection

When identity becomes the payment rail

EU wallet rules could turn digital identity into the next payments backbone, forcing banks to rethink onboarding, fraud and customer trust.

By Martin Zeisel • 3 min read • Last week
Not all automation technology is created equal: choosing the right tool for the right challenge
Digital Transformation

Not all automation technology is created equal: choosing the right tool for the right challenge

Defence contractors urged to pair generative AI with deterministic software as regulated bids face compliance, audit and security risks.

By Laura Mathews • 6 min read • Last week
Retailers urged to clean address data for faster deliveries
Customer Experience

Retailers urged to clean address data for faster deliveries

Retailers can cut misdelivery costs and fuel waste by cleaning customer address data, using verification, autocomplete and geocoding tools.

By Barley Laing • 5 min read • Last week
Tariffs and sustainability: Why master data is a supply chain game-changer
Digital Transformation

Tariffs and sustainability: Why master data is a supply chain game-changer

Master data is becoming a strategic tool as firms juggle tariffs, sustainability demands and supply chain compliance in a fast-changing trade landscape.

By Bobby Joseph • 6 min read • Last month
A 7-step enterprise fraud framework to redefine scam prevention
Customer Experience

A 7-step enterprise fraud framework to redefine scam prevention

UK banks urged to use customer profiling, real-time monitoring and ecosystem data sharing to curb authorised push payment losses and protect trust.

By Vineet Saxena • 4 min read • Last month
Platforms, sovereignty and global growth at Cavell Summit Europe
Unified Communications

Platforms, sovereignty and global growth at Cavell Summit Europe

Cavell Summit Europe highlights how platform-led buying, data sovereignty and global expansion are reshaping service provider strategies.

By Mike Mills • 4 min read • Last month
Why Legal Services demand is about to grow, not shrink
Digital Transformation

Why Legal Services demand is about to grow, not shrink

AI in legal services is unlikely to shrink demand, with clients seeking more senior expertise and using efficiency gains to unlock latent work.

By Jamie Ng • 6 min read • Last month
The biggest shift in M&A: Strategic and cultural fit first (then financial)
Partner Programmes

The biggest shift in M&A: Strategic and cultural fit first (then financial)

Fortra's Chief Executive Officer says acquisition success hinges on strategy and culture before price, after 19 deals since 2020.

By Matt Reck • 5 min read • Last month
Patents, batteries and the next phase of electric vehicles
Cartech

Patents, batteries and the next phase of electric vehicles

Battery patent filings lag oil-price swings, while EV makers split into specialist niches and weigh protection across materials, packs and processes.

By Russell Woolley • 4 min read • Last month
Building stronger foundations for the future of retail
Firewalls

Building stronger foundations for the future of retail

Retailers are overhauling networks and governance to cut complexity, support store innovation and prepare for AI-driven operations across multiple markets.

By Laurence Malthouse • 6 min read • Last month
Building digital trust: Data quality provides a scalable path
Data Protection

Building digital trust: Data quality provides a scalable path

Data quality gives banks a scalable route to digital trust, cutting fraud and false positives while speeding onboarding, KYB and AI-driven checks.

By Bud Walker • 6 min read • Last month
Cyber security that works with humans, not against them
Data Protection

Cyber security that works with humans, not against them

As AI-fuelled social engineering rises, firms are urged to adopt phishing-resistant MFA that supports, not undermines, human behaviour.

By Michael Downs • 6 min read • Tue, 24th Mar 2026
Valkey's lean memory tactics amid global DRAM crunch
Supply Chain

Valkey's lean memory tactics amid global DRAM crunch

With DRAM in short supply, Percona urges developers to cut RAM use and fine‑tune Valkey to keep apps fast on tighter hardware budgets.

By Percona • 7 min read • Fri, 13th Mar 2026
Conquer the KYB challenge: How smarter data quality fuels fintech integrators
Fintech

Conquer the KYB challenge: How smarter data quality fuels fintech integrators

Fintech integrators turn to Melissa's real-time, trusted data layer to sharpen KYB checks, slash onboarding friction and cut synthetic fraud.

By Bud Walker • 5 min read • Thu, 12th Mar 2026
The amber problem: Why addresses alone won't solve cross-border payment failures
Fintech

The amber problem: Why addresses alone won't solve cross-border payment failures

Cross-border payments are failing despite accurate addresses, exposing a GBP £94 billion data and identity gap banks can no longer ignore.

By Edmund Ng • 5 min read • Wed, 11th Mar 2026