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Expert Opinions - Page 7

Travel That Means Business: Why Intentional, AI-Enabled Work Trips Will Define 2026
Digital Transformation

Travel That Means Business: Why Intentional, AI-Enabled Work Trips Will Define 2026

Global business travel spend hit USD $1.57 trillion in 2025, with AI-driven, intentional trips set to power faster growth into 2026.

By Suzanne Neufang • 3 min read • Fri, 30th Jan 2026
A CX Measurement Gap That Has Been Circling for Years
Customer Experience

A CX Measurement Gap That Has Been Circling for Years

CX leaders are drowning in data yet missing early friction, as outdated metrics fail to reveal hidden effort across complex journeys.

By Jeff Blair • 4 min read • Thu, 29th Jan 2026
Duplicate patient records put care & finances at risk
Data Protection

Duplicate patient records put care & finances at risk

Duplicate patient records can jeopardise safety, inflate costs and risk fines; here's how better data practices and tools can prevent them.

By Bobby Joseph • 6 min read • Thu, 29th Jan 2026
Why lenders need fintech-level payments
Disaster Recovery

Why lenders need fintech-level payments

Lenders clinging to legacy payment rails are losing borrowers to fintechs that can approve, fund and collect on loans in near real time.

By Skyler Nesheim • 5 min read • Wed, 28th Jan 2026
Nine Predictions for AI in 2026, from the Father of AGI
Robotics

Nine Predictions for AI in 2026, from the Father of AGI

The pioneer who coined AGI forecasts 2026 as a pivotal year of steady AI gains, from memory-rich assistants to robots in human spaces.

By Dr Ben Goertzel • 6 min read • Tue, 27th Jan 2026
Government Adoption Signals Web3 Maturity
Digital Transformation

Government Adoption Signals Web3 Maturity

Governments are quietly turning Web3 from hype to infrastructure, adopting blockchains for identity, records and public service delivery.

By Steve Durbin • 3 min read • Tue, 27th Jan 2026
AI data matching: boosting accuracy & cutting costs
Data Analytics

AI data matching: boosting accuracy & cutting costs

As data grows messy and massive, AI-powered matching promises sharper insight, lower long-run costs and an edge over rigid rule-based tools.

By Edmund Ng • 9 min read • Sat, 24th Jan 2026
AI Governance Is Falling Behind as Deployment Accelerates
Data Protection

AI Governance Is Falling Behind as Deployment Accelerates

As generative AI spreads rapidly, experts warn governance is lagging and call for enforceable audits, red teaming and continuous oversight.

By Sarah Armstrong-Smith • 3 min read • Fri, 23rd Jan 2026
Finance teams - it's time to step away from the spreadsheets
Digital Transformation

Finance teams - it's time to step away from the spreadsheets

Finance teams clinging to spreadsheets risk cash flow chaos, poor forecasting and lost talent as automated AR tools rapidly raise the bar.

By Brian Gaynor • 5 min read • Fri, 23rd Jan 2026
Top 10 data governance best practices to implement today
Data Protection

Top 10 data governance best practices to implement today

With AI use surging and fines topping EUR €1 billion, robust data governance is now essential to unlock value, trust and compliance.

By Bobby Joseph • 6 min read • Tue, 20th Jan 2026
From complexity to clarity: How AI is transforming UK local government
Smart Cities

From complexity to clarity: How AI is transforming UK local government

UK councils ramp up AI spending to boost efficiency and services, but poor strategy and complexity risk wasting taxpayers' money.

By Simon Hayward • 4 min read • Tue, 13th Jan 2026
Top Fraud Trends and Considerations for 2026
Unified Communications

Top Fraud Trends and Considerations for 2026

AI-driven fraud, deepfakes and synthetic IDs are redefining 2026 risk, forcing firms to ditch reactive tools for layered, intelligent defence.

By Edmund Ng • 4 min read • Mon, 5th Jan 2026
Navigating the holiday shipping rush: How SMBs can turn freight into a competitive advantage
Data Analytics

Navigating the holiday shipping rush: How SMBs can turn freight into a competitive advantage

SMBs battling holiday shipping chaos can turn freight into a strategic edge with smarter tech, clearer pricing and centralised partners.

By Carmit Glik • 4 min read • Wed, 24th Dec 2025
Global finance Is being rewritten by sovereign strategies
Crypto

Global finance Is being rewritten by sovereign strategies

Sovereign states and global finance heavyweights are using blockchain to rewrite cross-border money flows and the rules that govern them.

By Steve Durbin • 4 min read • Wed, 24th Dec 2025
How identity verification could have stopped a $300M Crypto scam
Malware

How identity verification could have stopped a $300M Crypto scam

North Korean hackers stole USD $300M via fake Zoom calls; robust identity checks could have broken the scam's chain of trust.

By Edmund Ng • 5 min read • Wed, 24th Dec 2025
Challenges and solutions in cross-border identity verification
Data Protection

Challenges and solutions in cross-border identity verification

As cross-border payments soar towards USD $1 quadrillion, businesses race to tackle identity fraud with AI, biometrics and smarter data.

By Edmund Ng • 6 min read • Tue, 23rd Dec 2025
How AI Is actually changing decision-making inside enterprises
Data Analytics

How AI Is actually changing decision-making inside enterprises

AI is reshaping how enterprises turn data into action, speeding decisions by connecting systems, workflows and accountability at scale.

By Rohit Garewal • 5 min read • Mon, 22nd Dec 2025
From 3am deployments to AI-native HR: building intelligent, human-centred systems
DevOps

From 3am deployments to AI-native HR: building intelligent, human-centred systems

ELMO Software is shifting from reactive HR to AI-native, human-centred systems that predict needs, boost productivity and preserve trust.

By Ramesh Thiagalingam • 5 min read • Thu, 18th Dec 2025
Why address accuracy matters more than ever amid rising tariffs
Customer Experience

Why address accuracy matters more than ever amid rising tariffs

With tariffs climbing and margins squeezed, businesses are turning to precise address data to cut delivery costs and avoid customs delays.

By Edmund Ng • 5 min read • Tue, 16th Dec 2025