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AI Adoption Stories - Page 3

UK Stories

AI Adoption stories

Stewart Golf cuts customer response times to one minute
Digital Transformation

Stewart Golf cuts customer response times to one minute

Weekend and overseas customers are getting answers far faster, as the golf trolley maker's AI assistant now handles most routine queries around the clock.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Global Stories

AI Adoption stories

NTT DATA flags cyber & climate risk surge in insurance
Data Analytics

NTT DATA flags cyber & climate risk surge in insurance

Uninsured cyber and climate losses are widening the protection gap, while insurers lag in scaling AI despite mounting pressure to cut costs.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Claude closes in on OpenAI among Singapore startups
Software-as-a-Service

Claude closes in on OpenAI among Singapore startups

Startups in Singapore are shifting spending towards Anthropic's Claude, as OpenAI's lead has narrowed sharply in new transaction data.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Sentinel Global opens AI research platform to investors
Software-as-a-Service

Sentinel Global opens AI research platform to investors

Institutional investors will now get faster, tailored analysis on technology disruption and AI adoption as Sentinel Global widens access to Sentinel Labs.

By Karen Joy Bacudo • 3 min read • Last week
Salesforce buys Fin in USD $3.6bn AI customer service deal
Software-as-a-Service

Salesforce buys Fin in USD $3.6bn AI customer service deal

The purchase strengthens Salesforce's push into automated support as it seeks to widen Agentforce's reach and prove AI can cut service costs.

By Mark Tarre • 4 min read • Last week
Reco launches Claude security integration for enterprises
Data Protection

Reco launches Claude security integration for enterprises

Security teams can now trace AI activity across employee and developer environments as Reco links Claude usage to permissions, keys and data paths.

By Mark Tarre • 4 min read • Last week
Konecta launches Kolibri AI platform for customer ops
Software-as-a-Service

Konecta launches Kolibri AI platform for customer ops

The new system is meant to help firms move AI from pilot projects into live customer operations, with audit trails and human oversight built in.

By Sean Mitchell • 3 min read • Last week
UK firms struggle to reach customers online, study says
Digital Transformation

UK firms struggle to reach customers online, study says

Rising ad costs and changing algorithms are leaving many UK firms with little visibility over which digital channels win customers.

By Mark Tarre • 4 min read • Last week
LevelFive launches with fixed-price AI software model
Digital Transformation

LevelFive launches with fixed-price AI software model

Mid-market buyers could get software in eight to 12 weeks as the Newcastle studio bets AI will make fixed-fee delivery viable.

By Sean Mitchell • 4 min read • Last week
UK businesses warned over rising generative AI costs
Software-as-a-Service

UK businesses warned over rising generative AI costs

Cost pressures are emerging as UK and Irish firms move generative AI from pilots to production, with 41% calling model spend prohibitive.

By Mark Tarre • 5 min read • Last week
Cast AI adds MiniMax M3 to Kimchi Coding as default model
Private Cloud

Cast AI adds MiniMax M3 to Kimchi Coding as default model

Businesses can now route coding jobs to a lower-cost open-weight model as Cast AI makes Kimchi Coding the first autonomous agent to offer MiniMax M3.

By Joseph Gabriel Lagonsin • 3 min read • Last week

Stories from Other Regions

AI Adoption stories

AI makes three in five Australians' jobs more stressful
Digital Transformation

AI makes three in five Australians' jobs more stressful

Businesses rolling out AI face rising staff anxiety, with a survey of more than 1,200 Australians finding most feel more stressed at work.

By Sofiah Nichole Salivio • 4 min read • Last week
carsales fronts AI voice search in national campaign
Customer Experience

carsales fronts AI voice search in national campaign

Budget-conscious car buyers are being targeted by a six-week push as Carsales leans on AI Voice Search during sport and EOFY ads.

By Sean Mitchell • 4 min read • Last week
Australia has high AI agency in eight capabilities
Semiconductors

Australia has high AI agency in eight capabilities

The findings suggest Canberra should target funding where it has leverage, as the country ranks highly in just eight of 103 AI capabilities.

By Sofiah Nichole Salivio • 4 min read • Last week
Singapore workers outpace global peers in workplace AI
Digital Transformation

Singapore workers outpace global peers in workplace AI

Most Singapore knowledge workers are already using AI to create work they could not have made a year ago, but leadership support lags.

By Mark Tarre • 4 min read • Last week
Colter Bay blames lending bias for Australia's slump
Digital Transformation

Colter Bay blames lending bias for Australia's slump

Weak lending to software and other asset-light firms is, Colter Bay says, dragging on productivity as Australia's credit flows into property.

By Karen Joy Bacudo • 4 min read • Last week
TCS opens Oracle AI lab in Kolkata for enterprise use
Data Analytics

TCS opens Oracle AI lab in Kolkata for enterprise use

The Kolkata centre is meant to help corporate clients turn fragmented data into scaled AI deployments, as demand for practical automation grows.

By Sofiah Nichole Salivio • 3 min read • Last week