Chatbots stories - Page 15
.webp)
Ramco Systems appoints senior leaders for its Global Payroll Business
Fri, 21st Apr 2023
#
uc
#
surveillance
#
cx
Ramco Systems has appointed Paul Nikhil Prasad as Business Head of Managed Payroll Services to contribute to its HR and Payroll business growth.

Public cloud spend to be US$600 billion in 2023: Gartner
Thu, 20th Apr 2023
#
paas
#
digital transformation
#
hyperscale
Cloud computing drives growth as organisations pursue disruption through emerging technologies like generative AI, Web3 and the metaverse.

Ingram Micro introduces conversational AI specialist, Streebo, to NZ
Tue, 18th Apr 2023
#
uc
#
agentic ai
#
edge ai
Ingram Micro partners with Streebo to distribute conversational AI solutions in New Zealand, aiming to improve chatbot performance.

Ramco Systems named leader in multi-country payroll platform market
Fri, 14th Apr 2023
#
hcm
#
agentic ai
#
payroll systems
Organisations are turning to payroll solutions that elevate employee experience and enable payroll teams to play a greater role in strategic decision making.

Vonage named Leader for conversational cloud by Opus
Tue, 11th Apr 2023
#
edutech
#
uc
#
digital transformation
Vonage named Leader by Opus Research in Conversational Cloud report for its comprehensive cloud communications solutions.

Exclusive: Shopify revamps its Australian partner program
Tue, 11th Apr 2023
#
martech
#
commerce systems
#
partner programmes
Shopify's partner ecosystem is the largest in the world and is set to get even bigger with new certifications, rewards and improved incentives.

Social engineering a profitable business for hackers
Thu, 6th Apr 2023
#
phishing
#
email security
#
ai security
Widespread accessibility to generative AI tools, like ChatGPT, means that email scams are more convincing than ever before.

Zendesk enters SCA with AWS for customer service at scale
Wed, 29th Mar 2023
#
hyperscale
#
public cloud
#
cx
The five-year strategic collaboration agreement with Amazon Web Services will help businesses deliver personalised CX at scale.

Internal mobility and tech budgets on the up as layoffs gather pace
Fri, 24th Mar 2023
#
agentic ai
#
skills gap
#
employment
A third of employers will increase technology budgets as candidate shortages persist, while and over half will place a greater emphasis on internal mobility.

Digital twin market yet to reach full potential - report
Thu, 9th Mar 2023
#
uc
#
digital twins
#
agentic ai
The market for digital twins has grown by 71% from 2020 to 2022, with over half of manufacturers developing or planning to develop a digital twin.

Cybercriminals using ChatGPT to generate scams – report
Fri, 3rd Mar 2023
#
email security
#
llms
#
cybersecurity
Cybercriminals are using ChatGPT to create deepfake chatbots, phishing campaigns and malware, according to a new report.

The next-generation simulation engine
Wed, 1st Mar 2023
#
uc
#
digital twins
#
apm
Simul8 has developed a next-generation digital twin engine, combining process mining and machine learning for more accurate simulations and decision-making.

6 things to consider when choosing accounting software on Salesforce
Wed, 1st Mar 2023
#
crm
#
uc
#
paas
Choosing the best finance app on Salesforce? Consider factors like ease of implementation, flexibility, scalability, reviews, price, and training materials.

Adobe reveals findings from its latest Digital Trends Report
Wed, 1st Mar 2023
#
data analytics
#
fintech
#
martech
Leading brands are prioritising investments in content creation capabilities and workflows, according to Adobe's 2023 Digital Trends Report.

eCommerce perceived and real user needs differ: Storyblok
Wed, 1st Mar 2023
#
ecm
#
cx
#
martech
Storyblok survey of 6,000 consumers and 500 business leaders reveals a significant divide between eCommerce businesses’ perceived customer needs and reality.

Can machines really deliver better customer experience than humans?
Tue, 28th Feb 2023
#
uc
#
cx
#
martech
All eyes are on the big tech players as they battle it out to win the chatbot innovation race, but it’s not been without its challenges.

The case for automating business processes
Fri, 24th Feb 2023
#
it automation
#
agentic ai
#
software
McKinsey has conducted some very interesting research into this area which clearly shows that automation is now firmly on the agenda.

Cadence launches Release 17 of its CFD software 6SigmaDCX
Wed, 22nd Feb 2023
#
saas
#
uc
#
datacentre infrastructure
Updates include improved sustainability and modelling objects library, extended power and network connectivity, and better simulation and reporting functions.

Ambit appoints Adam Cherrett as Partner Manager
Mon, 20th Feb 2023
#
uc
#
agentic ai
#
contact centre
Conversational AI platform Ambit appoints Adam Cherrett as new Partner Manager, bringing extensive experience to drive growth strategy and build partnerships.

Atturra brings on new vendor partnerships to support business growth
Wed, 15th Feb 2023
#
uc
#
partner programmes
#
software development
Atturra announces new partnerships to meet customer demand for conversational voice AI, accounts payable automation, and mobile payments solutions.