CFOtech UK - Technology news for CFOs & financial decision-makers

Chatbots stories - Page 31

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AI causing consumer concern about data privacy: 61% say govt should take action
Fri, 8th Dec 2017
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uc
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data protection
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martech
Artificial intelligence is causing concern among consumers worldwide because it could potentially infringe on their privacy.
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Five core principles for developing AI for business
Mon, 4th Dec 2017
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uc
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martech
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ai
Kriti Sharma, Sage VP of bots and AI talks about the fundamentals of AI today and where it's headed in the future.
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Interview: zipMoney on disrupting the consumer credit market & that $40m Westpac investment
Thu, 30th Nov 2017
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uc
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martech
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commerce systems
They knew that Australian consumers were unhappy with credit cards and other debt facilities - especially millennials.
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Dell Technologies: 2018 will be the year of the mega cloud
Wed, 29th Nov 2017
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robots
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uc
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network infrastructure
Dell Technologies predicts a strong focus on human-machine partnership as one of the key trends in the technology market for 2018.
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Interview: Humans vs. Machines - the importance of knowing who is better at what
Tue, 28th Nov 2017
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uc
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hybrid cloud
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data analytics
Qlik's Josh Good discusses blending human intuition with AI for better data analytics in an exclusive interview.
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Hybrid intelligence: How to scale customer communications with bots
Wed, 22nd Nov 2017
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uc
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martech
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iot
By 2020, 85% of customer interactions with businesses will be managed through automated intelligence, according to Gartner.
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IoT, AI and mobile gaming in the spotlight at startup festival
Thu, 16th Nov 2017
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gaming
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uc
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martech
Over the next three days, more than 300 startups will congregate in Taiwan’s capital for three days full of innovation, networking, and fun.
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Netmagic embraces automation at their data centers
Wed, 15th Nov 2017
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uc
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hyperscale
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martech
Netmagic has launched Ramco Systems’ HCM Suite to automate HR processes at its data centres, enhancing efficiency and employee experience.
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Exclusive: Amazon bringing massive CX opportunities for local channel
Mon, 13th Nov 2017
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crm
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uc
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data analytics
Amazon is coming – and it’s bringing with it a ‘massive’ opportunity for the local IT reseller community, Frost & Sullivan says.
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‘Human-like’ chatbots may change the way we shop
Mon, 13th Nov 2017
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uc
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cx
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martech
Human-like chatbots, still in need of refinement, could soon transform shopping with smarter, emotionally aware interactions, says GlobalData.
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Chatbots and AI are the future of your job
Mon, 6th Nov 2017
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uc
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martech
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ai
AI and chatbots to revolutionise the workplace, with Hays predicting a surge in digital assistance across jobs.
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How telcos can win the CX race
Wed, 1st Nov 2017
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crm
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uc
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cx
Maintaining a high standard of CX is now the key differentiating factor between industry leaders and laggards.
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Lifebroker and Jade Software launch Facebook chatbot for life insurance quote comparisons
Fri, 20th Oct 2017
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crm
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uc
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cx
Lifebroker and Jade Software launch Alfred, Australia's first life insurance comparison chatbot on Facebook Messenger, offering 24/7 real-time quote services.
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Robo-advisors, chatbots & NZ's artificially intelligent future
Tue, 17th Oct 2017
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uc
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martech
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it automation
Artificial Intelligence Forum of New Zealand encourages Kiwis to embrace AI benefits and warns of potential impacts on economy and society.
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Survey shows companies with best tech also have best customer experience
Thu, 12th Oct 2017
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crm
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uc
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data analytics
A new survey has revealed a clear connection between customer experience and technology adoption - but human capital is still very important.
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How Kiwis use artificial intelligence in everyday life
Wed, 11th Oct 2017
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robots
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uc
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martech
From Netflix recs to chatbots, Kiwis are seamlessly integrating AI into their daily routines, redefining user interactions.
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Kiwis get ready to Wi-Fly: Air New Zealand trials in-flight Wi-Fi
Mon, 9th Oct 2017
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uc
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martech
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wireless networks
Air New Zealand begins the trial of its in-flight Wi-Fi service on one of its long-haul Boeing 777-300 aircraft.
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How to restore customer loyalty after a data breach
Fri, 6th Oct 2017
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crm
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uc
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cx
Businesses must elevate their customer experience to regain trust after data breaches, with transparency and automation key to loyalty.
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Ever wanted to know how Xero does incident management?
Wed, 4th Oct 2017
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uc
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devops
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fintech
DevOpsDays Auckland commenced yesterday, featuring a packed schedule of talks on incident management and the use of chatbots.
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Learn to speak 30 different languages with virtual reality
Mon, 25th Sep 2017
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edutech
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gaming
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uc
ATi Studios launches MondlyVR, a language app that combines VR, voice chatbot and speech recognition to teach users languages in minutes.