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Chatbots Stories - Page 38

UK Stories

Chatbots stories

The next-generation simulation engine
Unified Communications

The next-generation simulation engine

Simul8 has developed a next-generation digital twin engine, combining process mining and machine learning for more accurate simulations and decision-making.

By Frances Sneddon • 4 min read • Wed, 1st Mar 2023
The case for automating business processes
IT Automation

The case for automating business processes

McKinsey has conducted some very interesting research into this area which clearly shows that automation is now firmly on the agenda.

By Adrian Akers • 4 min read • Fri, 24th Feb 2023

Global Stories

Chatbots stories

Public cloud spend to be US$600 billion in 2023: Gartner
Platform-as-a-Service

Public cloud spend to be US$600 billion in 2023: Gartner

Cloud computing drives growth as organisations pursue disruption through emerging technologies like generative AI, Web3 and the metaverse.

By Gaurav Sharma • 3 min read • Thu, 20th Apr 2023
Ramco Systems named leader in multi-country payroll platform market
Human Capital Management

Ramco Systems named leader in multi-country payroll platform market

Organisations are turning to payroll solutions that elevate employee experience and enable payroll teams to play a greater role in strategic decision making.

By Shannon Williams • 3 min read • Fri, 14th Apr 2023
Vonage named Leader for conversational cloud by Opus
EduTech

Vonage named Leader for conversational cloud by Opus

Vonage named Leader by Opus Research in Conversational Cloud report for its comprehensive cloud communications solutions.

By Catherine Knowles • 3 min read • Tue, 11th Apr 2023
Social engineering a profitable business for hackers
Phishing

Social engineering a profitable business for hackers

Widespread accessibility to generative AI tools, like ChatGPT, means that email scams are more convincing than ever before.

By Shannon Williams • 6 min read • Thu, 6th Apr 2023
Zendesk enters SCA with AWS for customer service at scale
Hyperscale

Zendesk enters SCA with AWS for customer service at scale

The five-year strategic collaboration agreement with Amazon Web Services will help businesses deliver personalised CX at scale.

By Shannon Williams • 3 min read • Wed, 29th Mar 2023
Internal mobility and tech budgets on the up as layoffs gather pace
AI Agents

Internal mobility and tech budgets on the up as layoffs gather pace

A third of employers will increase technology budgets as candidate shortages persist, while and over half will place a greater emphasis on internal mobility.

By Shannon Williams • 3 min read • Fri, 24th Mar 2023
Digital twin market yet to reach full potential - report
Unified Communications

Digital twin market yet to reach full potential - report

The market for digital twins has grown by 71% from 2020 to 2022, with over half of manufacturers developing or planning to develop a digital twin.

By Shannon Williams • 5 min read • Thu, 9th Mar 2023
Cybercriminals using ChatGPT to generate scams – report
Email Security

Cybercriminals using ChatGPT to generate scams – report

Cybercriminals are using ChatGPT to create deepfake chatbots, phishing campaigns and malware, according to a new report.

By Shannon Williams • 3 min read • Fri, 3rd Mar 2023
Adobe reveals findings from its latest Digital Trends Report
Data Analytics

Adobe reveals findings from its latest Digital Trends Report

Leading brands are prioritising investments in content creation capabilities and workflows, according to Adobe's 2023 Digital Trends Report.

By Catherine Knowles • 4 min read • Wed, 1st Mar 2023
eCommerce perceived and real user needs differ: Storyblok
Enterprise Content Management

eCommerce perceived and real user needs differ: Storyblok

Storyblok survey of 6,000 consumers and 500 business leaders reveals a significant divide between eCommerce businesses' perceived customer needs and reality.

By Gaurav Sharma • 3 min read • Wed, 1st Mar 2023
Can machines really deliver better customer experience than humans?
Unified Communications

Can machines really deliver better customer experience than humans?

All eyes are on the big tech players as they battle it out to win the chatbot innovation race, but it's not been without its challenges.

By Christoph Börner • 5 min read • Tue, 28th Feb 2023
Cadence launches Release 17 of its CFD software 6SigmaDCX
Software-as-a-Service

Cadence launches Release 17 of its CFD software 6SigmaDCX

Updates include improved sustainability and modelling objects library, extended power and network connectivity, and better simulation and reporting functions.

By Gaurav Sharma • 5 min read • Wed, 22nd Feb 2023

Stories from Other Regions

Chatbots stories

Exclusive: Shopify revamps its Australian partner program
Marketing Technologies

Exclusive: Shopify revamps its Australian partner program

Shopify's partner ecosystem is the largest in the world and is set to get even bigger with new certifications, rewards and improved incentives.

By Zach Thompson • 5 min read • Tue, 11th Apr 2023
Ambit appoints Adam Cherrett as Partner Manager
Unified Communications

Ambit appoints Adam Cherrett as Partner Manager

Conversational AI platform Ambit appoints Adam Cherrett as new Partner Manager, bringing extensive experience to drive growth strategy and build partnerships.

By Sean Mitchell • 2 min read • Mon, 20th Feb 2023
Atturra brings on new vendor partnerships to support business growth
Unified Communications

Atturra brings on new vendor partnerships to support business growth

Atturra announces new partnerships to meet customer demand for conversational voice AI, accounts payable automation, and mobile payments solutions.

By Catherine Knowles • 4 min read • Wed, 15th Feb 2023