Customer Expectations stories - Page 5
Compuware celebrates two decades of powering the tech industry
Wed, 17th Jan 2024
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ai
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compuware
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eco-friendly
Celebrating its 20th year, Compuware highlights its crucial role in the AI sector and its ongoing commitment to innovation and efficiency.
Half of global businesses use machine learning but lack specialist teams
Fri, 5th Jan 2024
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data science
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ai
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ml
Despite 50% of firms worldwide using machine learning, half of chief technology officers don't have a single professional in that role, signaling a gap in specialisation needs.
Celonis forecasts transformative impact of Process Mining in 2024
Thu, 21st Dec 2023
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capital
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trends & predictions
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workforce technology
Celonis leaders predict pivotal role of Process Mining technology in transforming businesses for increased efficiency by 2024.
SRJ Technologies Group forms key partnership with Air Control Entech
Mon, 18th Dec 2023
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digitisation
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customer service
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safety
SRJ Technologies partners with robotic inspections firm Air Control Entech to deliver novel digital solutions to energy sector.
OutSystems forecasts top tech trends for CIOs in 2024
Thu, 7th Dec 2023
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digital transformation
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apm
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lcnc
OutSystems' Joe Ghattas predicts generative AI, increased business efficiency, and AI integration in development as top 2024 CIO trends.
Embedded finance set to redefine fintech landscape in 2024
Fri, 1st Dec 2023
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digital transformation
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fintech
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integration
Embedded finance predicted to revolutionise fintech sector in 2024, blurring lines between traditional and digital services.
FreeBSD Foundation introduces SSDF Attestation for secure software development
Tue, 7th Nov 2023
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software development
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netapp
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legislation
FreeBSD Foundation launches SSDF Attestation, simplifying secure software development for vendors and cloud providers.
New report explores digital agendas of tax compliance leaders
Thu, 26th Oct 2023
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digital transformation
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risk & compliance
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government
A Thomson Reuters report examines the digital strategies of tax compliance leaders, exploring investment in new technology.
Oracle boosts customer experience with generative AI in Cloud CX platform
Wed, 20th Sep 2023
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uc
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cx
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martech
Oracle adds generative AI capabilities to its Fusion Cloud Customer Experience platform to enhance customer service.
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Optimizely hires Rupali Jain as Chief Product Officer
Wed, 3rd May 2023
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ai
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microsoft
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qualtrics
Optimizely, a leading digital experience platform provider, has hired Rupali Jain as new Chief Product Officer to drive innovation and growth.