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Salesforce unveils Agentforce AI-powered contact centre
Customer Relationship Management

Salesforce unveils Agentforce AI-powered contact centre

Salesforce debuts Agentforce Contact Centre, unifying AI agents, voice, digital channels and CRM data to simplify customer service operations.

By Mark Tarre • 5 min read • Wed, 11th Mar 2026
How women leaders are shaping the future of work and AI
Human Capital Management

How women leaders are shaping the future of work and AI

Women leaders are redefining work and AI, using curiosity, clarity and empathy to build fairer, more human-centred innovation.

By Susan Hill • 6 min read • Wed, 4th Mar 2026
Capgemini & Anchora among winners at 2025 Adobe ANZ Partner Awards
Unified Communications

Capgemini & Anchora among winners at 2025 Adobe ANZ Partner Awards

Capgemini won Adobe's 2025 ANZ Partner of the Year, while Anchora was named Emerging Partner for their impact on Adobe Experience Cloud success.

By Sean Mitchell • 3 min read • Thu, 17th Jul 2025
Adobe launches AI-driven updates for personalised CXO
Hyperscale

Adobe launches AI-driven updates for personalised CXO

Adobe has unveiled AI-driven innovations within its Experience Platform, aiming to transform Customer Experience Orchestration and enhance personalisation at scale.

By Melania Watson • 3 min read • Wed, 19th Mar 2025
AI & employee focus to transform customer experience by 2025
Customer Experience

AI & employee focus to transform customer experience by 2025

As 2025 nears, AI advancements and a focus on employee well-being are set to significantly reshape the customer experience landscape, says Call Design.

By Catherine Knowles • 3 min read • Fri, 22nd Nov 2024
Salesforce unveils Agentforce Partner Network to delivery specialised AI agents
Hyperscale

Salesforce unveils Agentforce Partner Network to delivery specialised AI agents

Salesforce unveils the Agentforce Partner Network, collaborating with AWS, Google, and IBM to revolutionise AI-driven customer success with new agents.

By Sean Mitchell • 3 min read • Thu, 19th Sep 2024
Chris Polishuk named as Chief Revenue Officer at Amperity
Data Protection

Chris Polishuk named as Chief Revenue Officer at Amperity

Chris Polishuk is the new Chief Revenue Officer at Amperity, tasked with leading global go-to-market teams, refining sales strategies, and amplifying market presence.

By Kaleah Salmon • 3 min read • Fri, 16th Aug 2024
Clari appoints Claire Darling as new CMO to drive growth
Marketing Technologies

Clari appoints Claire Darling as new CMO to drive growth

Clari appoints Claire Darling as new CMO; leveraging her expertise to drive growth and solidify its position as a leader in AI-powered revenue technology.

By Imee Dequito • 2 min read • Mon, 10th Jun 2024
Deloitte Digital wins top prize at Adobe ANZ Partner Awards
Digital Transformation

Deloitte Digital wins top prize at Adobe ANZ Partner Awards

Deloitte Digital clinches top honour at Adobe ANZ Partner Awards 2024 for stellar performance and innovation. Datacom and Anchora also receive accolades.

By Sean Mitchell • 2 min read • Wed, 29th May 2024
Clari unveils revolutionary tools for seamless revenue management
Customer Relationship Management

Clari unveils revolutionary tools for seamless revenue management

Clari launches pioneering revenue solutions to enable precise forecasting, increase sales reps' productivity and combat earnings loss due to 'revenue leakage', at Charge: The Revenue Summit.

By Kaleah Salmon • 3 min read • Tue, 14th May 2024
Clari & Deloitte Digital join forces to tackle B2B revenue leaks
B2B

Clari & Deloitte Digital join forces to tackle B2B revenue leaks

AI revenues provider, Clari, pairs with Deloitte Digital to rectify revenue leakages and maximise B2B company revenues with automated, insightful procedures.

By Catherine Knowles • 3 min read • Thu, 11th Apr 2024
Deloitte Digital named 2024 Adobe Partner of the Year for APAC
Data Analytics

Deloitte Digital named 2024 Adobe Partner of the Year for APAC

Deloitte Digital named 2024 Adobe Digital Experience Partner of the Year for the Asia Pacific, affirming its long-term alliance and commitment to excellence with Adobe.

By Kaleah Salmon • 3 min read • Fri, 29th Mar 2024
R/GA Australia boosts public sector offering with senior hires
AR, VR & Metaverse

R/GA Australia boosts public sector offering with senior hires

R/GA Australia ramps up its public sector and mission-driven offering with strategic senior hires, aiming to disrupt conventional consulting and outsourcing models by emphasising specialist abilities and transparency.

By Imee Dequito • 2 min read • Thu, 7th Mar 2024
Bastion appoints Ex-Deloitte Digital Tim Den Braber
EduTech

Bastion appoints Ex-Deloitte Digital Tim Den Braber

Bastion has appointed Tim Den Braber as National MD, Bastion Digital, Australia. He will lead the brand experience and technology transformation.

By Tom Raynel • 1 min read • Thu, 9th Feb 2023
Domo appoints Brad Kasell as Principal Technology Strategist for APAC
Data Protection

Domo appoints Brad Kasell as Principal Technology Strategist for APAC

Domo, the cloud-based platform, appoints Brad Kasell as Principal Technology Strategist for APAC to drive the purpose-built technology brand in the region.

By Zach Thompson • 2 min read • Fri, 7th Oct 2022

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Deloitte Digital stories

Adobe partners with Adelaide Uni to transform student experience
EduTech

Adobe partners with Adelaide Uni to transform student experience

Adobe has partnered with Adelaide University to enhance the digital experience for students, aiming for a personalised journey ahead of its 2026 opening.

By Melania Watson • 3 min read • Wed, 13th Nov 2024
Virgin Money teams with Temenos & Deloitte Digital to launch new bank
Fintech

Virgin Money teams with Temenos & Deloitte Digital to launch new bank

Deloitte Digital, Temenos and Virgin Money Australia team up to create a new digital bank to compete in the Australian market.

By Sara Barker • 2 min read • Tue, 10th Mar 2020