Gregg Lalle stories
Three top tips to prepare MSPs for the future
Fri, 24th Feb 2023
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managed services
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it automation
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it offerings
SMBs are projected to spend £66 billion on managed IT services, but MSPs need to take action to capitalize on this growth, says Gregg Lalle of ConnectWise.
Video: 10 Minute IT Jams - An update from ConnectWise
Mon, 14th Mar 2022
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partner programmes
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software
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business
Greg Lalle joins us today to discuss the company's software suite for MSPs and reseller businesses, and what is happening in the ANZ channel space currently.
ConnectWise bolsters CX portfolio with SmileBack acquisition
Fri, 3rd Dec 2021
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crm
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managed services
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cx
ConnectWise will now own and develop the SmileBack customer feedback system, which is designed specifically for the MSP market.
Seven key principles behind a robust cybersecurity practice
Tue, 21st Sep 2021
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cybersecurity
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smb
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connectwise
Here are seven critical questions that TSPs should ask of their cybersecurity practice to help protect customers.
The Magnificent 7: Critical functions that underpin every cybersecurity practice
Tue, 17th Aug 2021
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cybersecurity
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connectwise
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cybersafety
With this approach, technology services providers can build a robust cybersecurity practice that protects their customers’ businesses from cybercriminals.
ConnectWise expands APAC-focused team, extends partner support
Mon, 16th Aug 2021
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partner programmes
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leadership
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connectwise
The roles will also provide locally-based support for partners, expanding the footprint of ConnectWise significantly across Australia and New Zealand.
Making security a focal point when building an MSP
Wed, 12th May 2021
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managed services
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connectwise
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professional services automation
A successful transition can lead to enhanced efficiency, better service, and increased profit, writes ConnectWise SVP of international sales Gregg Lalle.