Natural language processing (NLP) stories - Page 4

AI is transforming customer service careers, shifting roles from routine tasks to strategic, empathy-driven jobs enriched by data and technology.

Cloudera's new platform update integrates AI automation and unified governance to enhance data access and support hybrid, multi-cloud enterprise environments.

GenAI is revolutionising telco customer service by replacing rigid bots with natural conversations, enhancing personalisation and speeding up support resolution.

RobobAI launches Agent Bob, an AI tool transforming procurement by delivering instant strategic insights via natural language interaction with spend data.

Sber launches dual-screen ATMs across Russia featuring AI assistance and rapid health checks covering 10 indicators, debuting from December.

The next era of AI agents will be defined by memory, enabling them to retain context and build trust, shifting from brittle tools to adaptable collaborators.

Neo4j's HopperGraph uses AI to analyse 150,000 Reddit posts, mapping fan theories to predict potential outcomes for Stranger Things' final season.

Contextual AI enhances user trust by delivering timely, intuitive experiences that simplify tasks and support smarter decisions across sectors like recruitment and fintech.

Oracle launches an AI assistant in its Analytics Cloud, enabling users to query data in natural language and gain insights without complex tools.

Rackspace Technology launches AI Launch Pad, a private-cloud service to help businesses overcome AI adoption challenges and boost returns across sectors.

Google launches Gemini 3 AI with advanced multimodal and reasoning capabilities, enhancing tasks from research to complex coding across multiple platforms.

Generative AI is reshaping recruitment by prioritising skills over CVs, helping firms hire faster and fairer in a rapidly changing workforce landscape.

Cyware has enhanced its Quarterback AI platform with new agentic features to improve security operations and streamline threat intelligence workflows.

Milestone Systems launched its Vision Language Model in a global hackathon, awarding EUR €5,000 to the winning AI project improving city video intelligence.

Hexaware has launched two AI-driven insurance tools on Google Cloud to automate claims management and product development, enhancing speed and transparency.

Cloudsmith launches MCP Server, enabling AI assistants like Claude and CoPilot to integrate seamlessly into developers' workflows with built-in security and governance.

OpenAI launches GPT-5.1 Instant and Thinking models in ChatGPT, enhancing accuracy, personalisation and adaptive reasoning for users.

Appian launches AI agents and Composer tools to embed AI in workflows, boosting legacy app modernisation and operational automation in enterprises.

AI is revolutionising employee experience measurement in UK firms, shifting from annual surveys to real-time insights that boost morale and retention.

CrowdStrike unveils Charlotte Agentic SOAR and new AI agents, enhancing real-time cyber defence and visibility across IT, cloud, and OT environments.