Outsourcing stories - Page 8
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
How outsourcing payroll can deliver a measurable ROI
Mon, 27th Feb 2023
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hcm
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outsourcing
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payroll systems
Given payroll's importance and complexity, it's understandable that payroll professionals are under increasing pressure to get it right.
Digital Barriers hires new leaders to expand growth
Fri, 24th Feb 2023
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uc
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digital entertainment
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google
Digital Barriers expands leadership team with key hires, bringing expertise in telco, hyperscale, and IoT to accelerate growth & revenue.
Silver Spring Pathfinder creates opportunities with Avaya
Mon, 17th Oct 2022
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uc
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cloud services
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avaya
Silver Spring Pathfinder (SSP) has used Avaya technology to provide employment opportunities for disadvantaged Singaporeans.
Why the future of managed services is co-managed
Mon, 22nd Aug 2022
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network infrastructure
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sd-wan
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sdn
The managed services sector is seeing rapid growth, and with it changes to how organisations outsource. Coevolve presents a better way.
Anana deploys Pluribus Networks as part of network modernisation project
Fri, 10th Jan 2020
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network infrastructure
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martech
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omnichannel
Anana deploys Pluribus Networks' operating system and cloud fabric to unify data centers and improve service delivery.
2020 Prediction: The rise of meaningful communication
Fri, 13th Dec 2019
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uc
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martech
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ai
Influential technologies in 2020 include the evolution of bots, real-time engagement, cybersecurity, AI sales, trust, and 5G.
Customer service reps tired of not having the right tools - Pega
Tue, 10th Dec 2019
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crm
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uc
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martech
A global Pegasystems survey reveals 34% of customer service reps feel hampered by outdated software, highlighting a need for better tech solutions.
Trend Micro debuts security services platform for cloud applications
Tue, 10th Dec 2019
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cloud security
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multi-cloud
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apm
Trend Micro Cloud One automates and simplifies cloud security to give organisations the flexibility they need to meet their most strategic cloud priorities.
Five key features organisations need in an accounts payable solution
Fri, 6th Dec 2019
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fintech
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it automation
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financial systems
Accounts payable automation streamlines the invoice processing workflows in an organisation, Upstream Solutions says.
How to make digital transformation a success - SnapLogic
Wed, 4th Dec 2019
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digital transformation
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outsourcing
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opinion
Digital transformation is vital for business growth but complex to execute. SnapLogic suggests a strategic, well-monitored approach to reap its benefits.
Five ways to make customer experience transformation easier
Mon, 25th Nov 2019
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crm
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digital transformation
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cx
Too often, organisations are excited about the potential for CX transformation and embark on projects without developing a strategic approach, Intergen finds.
Interview: The inside word on Exabeam's State of the SOC report
Thu, 26th Jul 2018
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cybersecurity insurance
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socs
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dlp
Exabeam's State of the SOC report reveals 45% of security operations centres believe they are understaffed, with critical technology and staffing pain points.
'Radical' cloud services transforming Philippines IT outsourcing market
Thu, 28th Jun 2018
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iaas
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cloud services
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outsourcing
The IT outsourcing market in the Philippines is in the midst of a fundamental shift caused by cloud services that are key to its growth.
Partners Group acquires Civica for not to be sneezed at £1 million
Wed, 26th Jul 2017
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outsourcing
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m&a
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civica
Private equity giant Partners Group snaps up Civica for a hefty £1 billion, bolstering public sector services globally.
Atos seals contract to transform IT infrastructure at National Bank
Tue, 25th Jul 2017
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digital transformation
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outsourcing
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national bank
The French IT giant will be providing comprehensive infrastructure and data centre services for Germany's National Bank.
Kiwi based eCommerce company continues global growth
Tue, 15th Apr 2014
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cx
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martech
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outsourcing
Transaction Services Group (TSG) has acquired UK-based direct debit billing provider Harlands Group, expanding its international operations.