Korean Air partners with Accelya for strategic retail modernisation
Accelya has landed a major deal to bolster retail modernisation for Korean Air, providing strategic control and enhanced customer experience through its FLX Platform.
Global surge in DDoS attacks causes dire financial consequences
A new report indicates a rise in global Distributed Denial of Service DDoS attacks in 2023, with attack durations soaring 400%.
Telecoms industry's benefits most generous, says Vestd study
Telecom sector leads in job benefits, according to a study by Vestd, amid reports that 70% of UK workers are considering changing jobs in 2024.
How Innovative Loyalty Programs Boost Customer Retention
Retail subscriptions have proven to be key in fostering enduring brand loyalty and customer retention, responding to changing consumer behaviours and economic shifts.
Exclusive: Why Elastic continues to see positive momentum
Gavin Jones, Area VP for ANZ at Elastic, the leading search analytics firm, shares insights on its strategic direction and technological advancements.
40% of UK consumers to buy Valentine's gifts, says Airtime Rewards survey
Valentine's Day still attractive to UK consumers: 40% plan to spend on gifts and 42% intend to go shopping, despite 62% choosing not to observe, according to Airtime Rewards research.
UK retailers' inconsistent return policies revealed by Sendcloud study
Sendcloud's study reveals a lack of transparency in return policies among the UK's top 100 retailers, with only 23% clearly showing their paid return policies on their homepages.
Fivetran assists Deliveroo for improved engineering efficiency & cost savings
Fivetran's automated data integration platform aids Deliveroo in centralising data, leading to enhanced engineering efficiency, speedier decision-making, and significant cost savings.
Medallia launches Agile Research for advanced market insights
Medallia, Inc. unveils Medallia Agile Research, an advanced self-service market research tool integrated into its Experience Cloud, aimed at enabling fast, comprehensive surveys and data collection while preserving the integrity of an organisation's data history.
What’s behind the tech revolution transforming Australian retail
Retailers are turning to advanced technologies to improve inventory visibility and customer buying history and to surface accurate delivery information. .
Consult Red names David Webster as new CFO in growth strategy
Tech firm Consult Red targets aggressive growth with the appointment of finance veteran David Webster as CFO, enhancing their consultancy and engineering services portfolio.
$74 billion loss risk for firms from poor customer service
Australian businesses face an annual financial risk of AU$74bn due to poor customer service, reveals Qualtrics' study.
Rise in poly-employment among shift workers hits 25-year high
Australian shift workers are increasingly taking on multiple jobs, a trend called 'poly-employment', which has reached a 25-year high.
New Notitia branch amid rising demand for tech services
Australian tech firm Notitia is to open a third office in Canberra, driven by rising demand for data and tech consulting.
BigCommerce unveils Catalyst, next-gen storefront technology
BigCommerce unveils Catalyst, a next-generation storefront technology set to transform the way brands and retailers operate headless storefronts.
Prospa offers interest-free loans to New Zealand SMEs for EOFY
Prospa, a fintech firm, unveils special EOFY offer providing business loans with no interest or repayments for four weeks, aimed at offering much-needed relief to SMEs facing ongoing supply chain and labour cost issues.
Exclusive: Claroty's cybersecurity evolution in ANZ digital shift
Claroty's ANZ Regional Director, Leon Poggioli, details the firm's pioneering role in the defence of cyber-physical systems amid accelerating digitalisation in ANZ.
AI threatens SaaS platforms in Aotearoa retail sector
In the face of rising AI presence, consumers' hunger for speed and unique shopping experiences may leave most retail SaaS platforms obsolete by 2024.
eCommerce expert Lisa Powell joins Deliver In Person's advisory board
eCommerce veteran Lisa Powell joins personalised last-mile delivery service Deliver In Person's Advisory Board, aiming to enhance customer experience in Australia's luxury market.
Dotz Nano secures $12 million for carbon capture tech
Dotz Nano secures up to A$12m aimed at further developing and commercialising their innovative carbon capture technology, DOTZearth.
Online privacy changes may hike Australian eCommerce prices
Impending alterations to online privacy practices could inflate Australian e-commerce prices by up to 25 per cent.
Amazon overtakes eBay as Australia's top marketplace
Amazon supersedes eBay as Australia's top marketplace, with 94% of Australians planning to continue online shopping in 2024.
Aussie consumers embrace instore tech but fret over data security
Amidst pressures for digital integration in stores, 93% of Aussie consumers use in-store tech but 80% worry about data security, whilst 44% encounter technical issues, reveals a SOTI report.
PMT Communications welcomes industry veterans as part of expansion
PMT Communications, a subsidiary of PMT Security, enlists seasoned industrial veterans for its key executive roles, signalling its strategy towards comprehensive expansion.