Salesforce stories - Page 1

Salesforce unveils Agentforce, an autonomous AI suite designed to boost productivity and customer satisfaction across service, sales, and marketing, starting at USD $2 per conversation.

Workato launches Workato Agentic, a low-code AI platform aimed at transforming business operations with AI-driven orchestration, boosting efficiency.

Salesforce unveils Industries AI to streamline business processes in healthcare, automotive, and finance sectors, offering customisable, secure AI solutions.

Salesforce unveils new AI models to expedite autonomous AI deployment, enhance operational efficiency, and transform workflow automation.

Oracle NetSuite unveils a new connector to streamline data sharing for joint Salesforce users, enhancing business processes and decision-making.

Sitecore appoints Stuart O'Neill as VP for Australia and NZ, and Zac Lin as VP for Asia, bolstering its APAC market presence to deliver cutting-edge digital experiences.

Certinia has launched its Customer Success Cloud, seamlessly integrating with its Professional Services Cloud to offer unified customer journey insights and collaboration tools, built natively on Salesforce.

Salesforce report reveals 87% of Singaporean C-suite executives rank generative AI among their top three priorities, urging rapid organisational adoption.

SailPoint Technologies bolsters its leadership with Gary Nafus as Chief Sales Officer and Matt Mills promoted to President, aiming to meet soaring demand for identity security solutions.

A YouGov survey for Salesforce reveals 81% of Australian business leaders prioritise generative AI, with 50% already having clear strategies and 42% developing them.

Salesforce has unveiled new AI sales tools: Einstein SDR Agent and Sales Coach Agent. Launching in October, these agents aim to boost sales efficiency.

Censornet launches new Posture Management module in its cloud security platform, easing compliance and risk management for mid-sized businesses by automating vulnerability detection and remediation.

Rubrik unveils Salesforce Data Protection, enhancing backup and recovery on the Salesforce Core Platform. The solution promises robust data security, rapid recovery, and reduced operational costs, aligning with Gartner's projection of increased SaaS backup prioritisation.

Thousands of websites using Oracle NetSuite's SuiteCommerce may be leaking private customer information due to misconfigured access controls.

Sales of enterprise software via AWS, Microsoft, and Google Cloud marketplaces are set to soar to USD $85 billion by 2028, driven by cloud credits and simplified procurement.

Salesforce's latest report reveals rising challenges for sales teams, with 66% of professionals in Singapore finding it harder to meet customer expectations.

Rimini Street’s CTO Eric Helmer has discussed how AI is reshaping ERP systems, addressing high vendor fees, and enhancing customer support.

Dialpad has launched Ai Sales, an AI-driven platform aimed at streamlining sales operations by replacing over 10 separate applications and reducing operational costs by 18%.

Salesforce and Workday team up to offer an AI-powered employee service agent, leveraging unified HR and CRM data to enhance productivity and simplify routine tasks.

Salesforce launches Einstein Service Agent, its first fully autonomous AI customer service agent, promising faster, precise resolutions and seamless human handovers.