Salesforce stories - Page 2

Qualtrics boosts CX suite with new AI & automation tools

Last month

#

uc

#

data analytics

#

digital transformation

Qualtrics unveils AI-driven CX upgrades to unify feedback, automate text analysis and deploy agents that resolve customer issues in real time.

Modern us contact center ai dashboard data streams customer support

Qualtrics unveils AI tools to fix customer issues fast

Last month

#

uc

#

data analytics

#

digital transformation

Qualtrics launches AI-powered customer experience tools to unify feedback, automate analysis and fix service issues before they escalate.

Swiss alps secure data center azure cloud localized eu control

Informatica deepens Microsoft Fabric ties, adds Swiss pod

Last month

#

data protection

#

hybrid cloud

#

data analytics

Informatica widens Microsoft Fabric integration with Open Mirroring support and unveils a Swiss Azure pod for localised EU data control.

Isometric corporate ai command center console glowing agents

Kore.ai unveils platform to tackle enterprise AI sprawl

Last month

#

data protection

#

hybrid cloud

#

digital transformation

Kore.ai has launched an Agent Management Platform to give enterprises a unified control layer over fast-growing, fragmented AI agent estates.

Uk marketing team in online classroom martech skills training

Clevertouch unveils lovemartech Academy for martech skills

Last month

#

edutech

#

crm

#

digital transformation

Clevertouch launches lovemartech Academy, blending expert-led martech training, research and community to tackle complex tech stacks.

Trust as a measurable asset for CMOs in the age of AI

Last month

#

cx

#

martech

#

partner programmes

As AI floods marketing channels with competent content, CMOs are racing to quantify trust as their scarcest and most valuable asset.

Workday unveils Sana, an AI hub for HR, finance & apps

Last month

#

digital transformation

#

martech

#

hcm

Workday launches Sana, a conversational AI hub to search, act and automate workflows across its HR, finance tools and third-party apps.

Sweep wins cybersecurity firms for Salesforce control

Last month

#

data protection

#

digital transformation

#

cloud security

Sweep lands SailPoint, Wiz, Vanta and Varonis as security vendors seek tighter control and audit-ready visibility over Salesforce sprawl.

It security ops room ai agents locks shields cloud network

SurePath AI unveils real-time controls to secure MCP use

Last month

#

firewalls

#

endpoint protection

#

document management

SurePath AI launches real-time MCP policy controls to lock down AI tool access, aiming to secure fast-growing workplace agent workflows.

Salesforce backs UK everywoman technology awards drive

Last month

#

crm

#

martech

#

cdp

Salesforce becomes headline partner for the everywoman in Technology Awards, boosting visibility and role models for women in UK tech and AI.

Datarails unveils FinanceOS to power AI-driven finance

Last month

#

martech

#

physical security

#

risk & compliance

Datarails launches FinanceOS, a unified data layer and MCP link to AI tools, promising governed, real-time finance workflows at scale.

Moody corporate cloud data center breach glowing cubes leaking

Salesforce guest flaws fuel large-scale data harvesting

Last month

#

saas

#

crm

#

firewalls

Misconfigured Salesforce Experience Cloud guest profiles are being exploited for mass data harvesting, with up to 400 firms possibly affected.

Isometric office laptop pricing contracts workflows cloud automation

Conga launches AiMe AI agents for end-to-end deal flows

Last month

#

crm

#

digital transformation

#

martech

Conga unveils AiMe AI agents to automate pricing, quoting and contracts, promising end-to-end deal flows across Salesforce and Microsoft stacks.

Salesforce unveils Agentforce AI-powered contact centre

Last month

#

crm

#

uc

#

data analytics

Salesforce debuts Agentforce Contact Centre, unifying AI agents, voice, digital channels and CRM data to simplify customer service operations.

Zoom expands agentic AI to automate workplace tasks

Last month

#

uc

#

cx

#

martech

Zoom is rolling out agentic AI across Workplace, Phone and CX, turning meetings and calls into automated workflows and custom AI agents.

Modern hospital it control room staff dashboards secure data

Salesforce unveils Agentforce AI tools for healthcare

Last month

#

martech

#

rpa

#

risk & compliance

Salesforce launches Agentforce for Health, promising AI agents to cut admin burdens and streamline patient access, public health and research.

Glowing data nodes converging to central ai data cube cloud visual

Tamr doubles SaaS revenue as AI drives data mastering

Last month

#

uc

#

data analytics

#

digital transformation

Tamr's direct SaaS revenue surges 102% as enterprises embrace AI-driven data mastering to underpin production-ready AI deployments.

Uk outline circuit map ai neural network cyber resilience upskilling

UK Spring Statement: AI skills & cyber resilience focus

Last month

#

ransomware

#

iot security

#

martech

UK Spring Statement wins tech sector praise for stability, but experts warn growth hinges on real progress in AI skills and cyber resilience.

Ai marketing orchestration dashboard flat illustration security gears

Typeface unveils AI engine for governed marketing at scale

Last month

#

devops

#

martech

#

partner programmes

Typeface launches a Marketing Orchestration Engine, unifying AI agents, brand data and IT controls to govern cross-channel campaigns at scale.

Ai powered salesforce ui testing qa engineer multi monitor desk

Gearset adds AI-powered automated UI testing for Salesforce

Last month

#

dr

#

devops

#

digital transformation

Gearset unveils AI-powered no-code UI testing for Salesforce, aiming to ease complexity and cut deployment risk for global DevOps teams.