Service level agreement (SLA) stories - Page 2

Over the last 18 months, technology has enabled businesses to adapt to rapidly changing market conditions, innovate and grow.

8x8's XCaaS solution offers 99.999% uptime and guarantees reliability for organisations with hybrid workforces.

Not all organisations have realised the maturity to recognise when the performance claims of public cloud don’t stack up.

Virtual Instruments ventures into the Australian market, joining forces with PlexNet to offer cutting-edge infrastructure performance tools.

DNA Connect boosts Splunk with uberAgent for enhanced monitoring and SLA maintenance in Australian IT sectors.

When determining which data center provider to go for, security is often the first and main concern for customers.

Australian organizations are rapidly adopting cloud infrastructure, but need to choose the right providers to maximize benefits, says CenturyLink.

Veeam has added Nimble Storage to its new Availability Suite 9.5 in a deal it says opens the doors for partners to deploy new end-to-end solutions.

Outsourcing IT services can increase risk for businesses, but service-level agreements provide some insurance, says CenturyLink.

Cloud brokerage is getting a lot of hype – partly because it sounds cool, and largely because no-one really knows what it means.

How can a CIO be sure his organisation is protected and that IT service expectations will be met? Jess Meyer investigates.

Cloud computing's hidden peril: assumptions over data location may breach NZ's tax laws and compromise business security.

Unstructured data is growing rapidly, but existing technology is struggling to manage it. Object-based storage may be the solution. #DataStorage.

Outsourcing IT can save new businesses thousands annually, offering comprehensive support and reducing overheads. Explore key factors to consider.

Symantec upgrades its Hosted Services global partner program, offering new revenue streams and low-entry barriers for channel partners to expand portfolios.

Brocade has said its switching and routing solutions now power the world’s top three largest Internet Exchange Points.

The financial crisis has spurred a boom in IT outsourcing, with cloud computing transforming the landscape. IDC forecasts a USD $3.45 billion market by 2025.

Upgrading to a VoIP PBX system requires understanding the differences in communication technologies. IT Net World outlines the key factors.