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Telephony Stories - Page 3

UK Stories

Telephony stories

Derby & Burton NHS to upgrade telephony with Cinos partnership
Unified Communications

Derby & Burton NHS to upgrade telephony with Cinos partnership

University Hospitals of Derby and Burton NHS Trust partners with Cinos to launch cloud-based telephony service improving cross-site communication and collaboration.

By Shannon Williams • 3 min read • Fri, 6th Sep 2024
Evolve appoints industry veteran Stuart Milroy as Head of Technical Delivery
DevOps

Evolve appoints industry veteran Stuart Milroy as Head of Technical Delivery

IT industry veteran Stuart Milroy joins Evolve as Head of Technical Delivery, bringing his three decades of experience to refine project management and bolster service delivery.

By Imee Dequito • 2 min read • Wed, 17th Apr 2024
Evergreen acquires Digital Origin in UK managed IT services expansion
Endpoint Protection

Evergreen acquires Digital Origin in UK managed IT services expansion

In a bid to expand UK presence, IT group Evergreen acquires Milton Keynes-based Digital Origin, marking its second UK market expansion effort after last year's purchase of The Final Step.

By Catherine Knowles • 2 min read • Mon, 8th Apr 2024
Green Insurer teams up with IPI for advanced customer contact services
Unified Communications

Green Insurer teams up with IPI for advanced customer contact services

Green Insurer partners with IPI to implement omnichannel contact via IPI's cloud-based CCaaS, ElasticCX, enhancing customer service.

By Imee Dequito • 3 min read • Mon, 11th Dec 2023
Why should businesses care about the PSTN/ISDN switch-off?
Fibre

Why should businesses care about the PSTN/ISDN switch-off?

Investing in a solution that can support your telecommunication requirements both now and in the future is crucial.

By Scott Weedon • 5 min read • Thu, 10th Aug 2023

Global Stories

Telephony stories

Unified communications market to expand to USD $187.6 billion by 2031
Unified Communications

Unified communications market to expand to USD $187.6 billion by 2031

New research reveals the global unified communications market will soar from USD $48.1B in 2021 to USD $187.6B by 2031, driven by digital transformation and remote work trends.

By Kaleah Salmon • 3 min read • Tue, 21st May 2024
Three reasons contact centres are embracing Open CcaaS
Customer Relationship Management

Three reasons contact centres are embracing Open CcaaS

With exceptional CX now the norm, businesses are increasingly adopting Open CCaaS due to its focus on digital channels, support for AI innovation, and preference for best-of-breed applications.

By Martyn Riddle • 5 min read • Thu, 21st Mar 2024
WEHI teams up with ALE to deliver flexible working
Partner Programmes

WEHI teams up with ALE to deliver flexible working

During the pandemic, WEHI and ALE collaborated closely to enable flexible and remote working from anywhere, including from home.

By Alcatel-Lucent Enterprise • 3 min read • Thu, 8th Jun 2023
Netpoleon appoints DJ Lamba as Country Manager
Network Infrastructure

Netpoleon appoints DJ Lamba as Country Manager

Netpoleon appoints new Country Manager for NZ and Islands, DJ Lamba, to lead expansion in New Zealand, building teams and partnerships. #technews.

By Zach Thompson • 2 min read • Sat, 6th Aug 2022
Considering Microsoft Teams for calling? What you need to know
Unified Communications

Considering Microsoft Teams for calling? What you need to know

Software-based systems such as Microsoft Teams are a popular choice for businesses needing to replace their business telephony.

By Sara Barker • 2 min read • Tue, 6th Apr 2021
LoopUp appoints Leigh Henderson as director of consulting for Australia
Unified Communications

LoopUp appoints Leigh Henderson as director of consulting for Australia

As part of his new role, Henderson will oversee the execution of Microsoft Teams cloud telephony deployments, from initial planning to project delivery.

By Staff Writer • 3 min read • Thu, 28th Jan 2021
The ultimate integration - Microsoft Teams and the office phone
Unified Communications

The ultimate integration - Microsoft Teams and the office phone

Lightwire Business offers a Teams Calling solution that scales without the per-user charge model, making it more cost-effective for businesses.

By Nick Forrester • 4 min read • Mon, 24th Aug 2020
8x8 brings enterprise telephony to Microsoft Teams
Unified Communications

8x8 brings enterprise telephony to Microsoft Teams

8x8 has added Voice for Microsoft Teams to enable enterprise cloud telephony, keeping the Teams experience unchanged for end users.

By Catherine Knowles • 3 min read • Fri, 12th Jun 2020
APAC unified comms and IP telephony market on the incline
Unified Communications

APAC unified comms and IP telephony market on the incline

Unified Communications as a Service (UCaaS) and hosted IP telephony in Asia Pacific is growing due to security and reliability concerns, says Frost - Sullivan.

By Catherine Knowles • 3 min read • Tue, 25th Feb 2020
Businesses wasting money on SIP channels, says Virsae
Unified Communications

Businesses wasting money on SIP channels, says Virsae

Analysis reveals a growing penchant for super-sized SIP trunk groups, indicating a degree of channel over-subscription that leads to associated cost increases.

By Ben Moore • 2 min read • Wed, 26th Jun 2019

Stories from Other Regions

Telephony stories

Peak Insight deploys Webex solution for Opal Packaging Australia
Unified Communications

Peak Insight deploys Webex solution for Opal Packaging Australia

Peak Insight successfully deploys a Webex Calling and Contact Centre solution for Opal Packaging Australia in a significant managed services agreement.

By Sean Mitchell • 3 min read • Wed, 18th Oct 2023
Likewize acquires Optus subsidiary for $200 million and enters 15 year partnership with Optus
Partner Programmes

Likewize acquires Optus subsidiary for $200 million and enters 15 year partnership with Optus

Likewize acquires Optus subsidiary and secures 15-year partnership, expanding its device insurance services in Australia.

By Ryan Morris-Reade • 3 min read • Wed, 29th Dec 2021