Travel stories - Page 4
Freshworks adds AI tools to streamline customer service
Tue, 6th Jan 2026
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saas
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uc
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digital transformation
Freshworks rolls out new AI tools for Freshdesk to unify channels, cut agent drudgery and boost resolution speeds for service teams.
AI reshapes loyalty, super apps & customer engagement
Tue, 30th Dec 2025
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data protection
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digital transformation
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cx
AI is transforming loyalty from points to real-time, personalised journeys as super apps and agentic engagement engines rapidly take hold.
Telecoms shift to trusted, outcome-led network automation
Mon, 29th Dec 2025
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uc
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network infrastructure
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digital transformation
Telecoms pivot from chasing full autonomy to trusted, explainable AI that cuts outages and boosts resilience in critical networks by 2026.
Hedgehog lab buys Label Sessions to boost AI growth
Sat, 27th Dec 2025
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digital transformation
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fintech
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ai
Hedgehog lab acquires innovation network Label Sessions to build a full-stack consultancy for AI-driven strategy and product delivery.
Explainer: Undersea cables quietly powering the AI revolution
Wed, 24th Dec 2025
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network infrastructure
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hyperscale
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dc
Undersea fibre-optic cables, carrying 95% of international internet traffic, are expanding rapidly to support soaring AI and cloud computing data demands.
How AI Is actually changing decision-making inside enterprises
Mon, 22nd Dec 2025
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data analytics
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digital transformation
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cx
AI is reshaping how enterprises turn data into action, speeding decisions by connecting systems, workflows and accountability at scale.
Experts urge security checks on new Christmas gadgets
Fri, 19th Dec 2025
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wearables
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firewalls
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data protection
Security experts warn new Christmas smart gadgets could expose personal data, urging buyers to change defaults and tighten app permissions.
Zoho unveils AI-powered spend & billing tools
Fri, 19th Dec 2025
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data protection
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data analytics
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digital transformation
Zoho launches AI-driven Zoho Spend and Zoho Billing Enterprise to give large firms tighter control of global spend and complex revenues.
Digital wallets & AI threats to reshape ID security
Fri, 19th Dec 2025
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digital transformation
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crypto
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physical security
Digital wallets and decentralised IDs are set to surge by 2026 as AI-driven threats push firms to monitor human and machine identities nonstop.
Telematics revolution drives change across auto sector
Fri, 19th Dec 2025
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smart cities
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data analytics
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digital transformation
Telematics shifts from optional extra to core auto tech in 2025, transforming safety, manufacturing, fleet efficiency and smart city traffic.
Hedgehog lab buys Label Sessions to boost AI growth
Fri, 19th Dec 2025
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digital transformation
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erp
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ai
Hedgehog lab has bought Label Sessions to build a full-stack innovation consultancy, linking AI delivery with a 500-strong global expert network.
Zoho debuts unified spend & AI-driven billing tools
Thu, 18th Dec 2025
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data protection
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digital transformation
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fintech
Zoho launches unified spend management and AI-driven billing tools, aiming to give large enterprises tighter control over finances.
Amperity unveils AI tools to personalise airline, hotel stays
Thu, 18th Dec 2025
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digital transformation
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cx
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martech
Amperity debuts AI-powered tools for airlines and hotels, promising real-time personalised offers by unifying fragmented traveller data.
Adobe adds dedicated YouTube Shorts tools to Premiere
Sat, 13th Dec 2025
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martech
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digital entertainment
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genai
Adobe has built a dedicated YouTube Shorts workspace into Premiere mobile, letting creators edit vertical clips and upload directly in-app.
Tenable hack of Copilot AI agent exposes fraud risks
Fri, 12th Dec 2025
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data protection
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physical security
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breach prevention
A Tenable demo shows a Copilot-built AI agent can be jailbreaked to steal card data and grant free trips, exposing major fraud risks.
Agentic AI surge in 2026 sparks fresh cyber security risks
Fri, 12th Dec 2025
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firewalls
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digital transformation
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network security
Security experts warn agentic and generative AI will rapidly widen global cyber attack surfaces in 2026, outpacing current safeguards.
Satellite, eSIM & loyalty to reshape 2026 telecoms
Fri, 12th Dec 2025
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fintech
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cx
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martech
Satellite tie-ups, eSIM and loyalty-led MVNOs will drive practical, value-focused change in UK and European telecoms by 2026.
UiPath & Talkdesk unite agentic AI for healthcare CX
Thu, 11th Dec 2025
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uc
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digital transformation
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cx
UiPath and Talkdesk are teaming up to fuse agentic AI, streamlining document-heavy healthcare contact centre workflows and cutting errors.
LG unveils AI Cabin Platform to power smarter cars
Thu, 11th Dec 2025
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cloud security
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edge computing
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cartech
LG is set to showcase its AI Cabin Platform at CES 2026, using on-board generative AI to power safer, more personalised car interiors.
DXC launches AdvisoryX to help enterprises scale AI
Thu, 11th Dec 2025
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digital transformation
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partner programmes
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aiops
DXC launches AdvisoryX to help enterprises scale AI, as 94% struggle to move beyond pilots and build coherent business cases.