Webex stories
Firms using embedded AI in meetings and messaging are already cutting admin, speeding decisions and improving customer response times.
Businesses using cloud communications will gain clearer usage and performance data as NUWAVE embeds Tollring's Analytics 365 into partner-delivered services.
As larger vendors bundle communications with cloud and security, smaller voice specialists face tougher competition and higher support risk.
Partners in the UK channel face rising pressure to prove value as customers switch providers and demand faster innovation, longer-term roadmaps.
Gamma has launched GammaUCX, a single voice layer to unify mixed cloud and legacy telephony estates across more than 20 countries.
UK partners in unified communications can boost value by enhancing Microsoft Teams and Webex with advanced features, driving collaboration and revenue growth.
With 67% of UK adults hybrid working, Channel partners are key to supporting flexible work through cloud, cybersecurity and unified communications solutions.
PFU Limited has unveiled its RICOH 360 Meeting Hub, an all-in-one device to transform virtual meetings, aiming to create an in-room experience for remote participants.
AI and audio-visual technology are revolutionising workplace communications and increasing sustainability, set to automate 40% of the working day.
AudioCodes expands its Webex Calling-certified range with new 400HD desk phones and MediaPack gateways to ease cloud and analogue migration.
Lenovo launches ThinkSmart One Pro, a Windows 11 IoT collaboration bar with AI-powered audio and video for small meeting spaces and home offices.
Proofpoint has acquired Nuclei, boosting its compliance archiving with AI-driven tools for data capture and analysis across major collaboration platforms.
X-PHY launches on-device deepfake detector, promising up to 90% accuracy to identify AI-generated media without internet connectivity.
Cisco is showcasing its strategic vision at the Cisco Live EMEA event in Amsterdam, revealing innovations to help businesses navigate AI challenges and enhance digital resilience.
Webex has joined forces with Applause to enhance accessibility features, recruiting testers with disabilities to improve user experience across its products.
SmartBear has appointed Steve Boss as Senior Vice President of Global Core Sales, aiming to enhance value amid growing pressures in software development.
Proofpoint launches its new Digital Communications Governance solution, promising AI-driven insights and robust compliance for organisations across major digital channels.
Veritas Technologies reports businesses are struggling to modernise their compliance monitoring, failing to routinely incorporate video and monitor off-channel communication, resulting in escalating non-compliance fines.
StarHub has earned Cisco Premier Provider Certification and Webex Contact Center Specialization, enhancing its enterprise IT and customer engagement solutions.
Peak Insight has been awarded the 2024 Telstra Cisco Partner of the Year, marking its second consecutive win, highlighting its excellence in customer experience and networking.
