Zoom stories - Page 7
UserZoom unveils Live Interviews to scale UX research and collect insights faster
Thu, 10th Feb 2022
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data analytics
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martech
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cdp
UserZoom has announced new automation capabilities that make it faster and more efficient to collect user feedback and deliver customer insights.
Zoom's Sydney office pilots 'employee-led' approach to the future of work
Mon, 24th Jan 2022
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hybrid & remote work
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wfh
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future of business
Just 1% of Zoom's workforce wanted to work full time in an office in 2021. Now the company is piloting new 'workstyles' to improve employee satisfaction.
Zoom awarded new international security certification after intensive evaluation
Wed, 12th Jan 2022
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cybersecurity
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cloud services
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software
Zoom becomes first video communication client to receive high-level security certification from German Federal Office for Information Security.
Zoom releases a host of new features and updates, including video voicemail and workspace reservation
Mon, 27th Dec 2021
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hybrid & remote work
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wfh
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cloud telephony
Zoom has announced several new updates to Zoom Meetings, Chat and Phone, to create focused and customisable meeting experiences.
Genesys raises $580 million in funding at $21 billion valuation
Thu, 9th Dec 2021
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crm
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uc
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data analytics
Genesys has announced a $580 million round of funding to accelerate the company's leadership in the Experience as a Service market globally.
Zoom unveils a load of new updates and features
Wed, 1st Dec 2021
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uc
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hybrid & remote work
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voip
Zoom has unveiled a raft of new updates and features to its platform, including enhanced slide control, advanced polling, and attendance status.
Amazon, Microsoft, Adobe amongst top brands impersonated in phishing attacks
Wed, 22nd Sep 2021
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phishing
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martech
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email security
Two million malicious emails evaded traditional defences, with Tessian Defender detecting tactics used by cybercriminals.
Video: 10 Minute IT Jams - The rundown on Poly's headsets
Mon, 6th Sep 2021
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uc
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hybrid & remote work
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video conferencing
Poly's account manager for New Zealand, Laura Peddie, discusses the impact of remote working on the headset sector in an exclusive interview with TechDay.
Zoom moves into contact centre market, acquiring Five9 in $14.7 billion stock transaction
Tue, 20th Jul 2021
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crm
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uc
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martech
Zoom has announced a definitive agreement to acquire the cloud contact centre Five9 in an all-stock transaction valued at approximately $14.7 billion.
Brauz teams up with Zoom to improve virtual shopping
Thu, 8th Jul 2021
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crm
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cx
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martech
Australian omnichannel experience platform Brauz has partnered with Zoom to bring video to everyday shopping experiences.
Zoom partners with Poly & Yealink to launch phone appliance range
Thu, 10th Jun 2021
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hybrid & remote work
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sonicwall
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phone
Zoom teams up with Poly and Yealink to launch a new range of phone appliances, offering video, audio, and touch display capabilities.
VMware collaborates with Zoom, improving security for hybrid work environments
Tue, 8th Jun 2021
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virtualisation
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edge computing
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it automation
VMware has announced a new collaboration with Zoom for an enhanced and more secure experience in hybrid work environments.
Zoom’s first-quarter financial results nearly 1 billion, up 191% year over year
Thu, 3rd Jun 2021
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uc
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dr
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hybrid & remote work
Zoom’s financial results for the first quarter of 2021 have a total revenue of $956.2 million, up 191% year over year.
Dicker Data secures distribution rights for Zoom across ANZ
Wed, 12th May 2021
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uc
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dicker data
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voip
The partnership extends the Zoom product range to all IT resellers, and also expands Dicker Data’s professional AV portfolio.
'Zoom anxiety' major problem one year into pandemic
Thu, 25th Mar 2021
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uc
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hybrid & remote work
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wfh
Zoom anxiety grips remote workers as video calling takes its toll on mental health, with 73% affected in the past year, according to new research.
Strong fourth quarter for Zoom in wake of COVID-19 crisis
Tue, 2nd Mar 2021
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uc
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video conferencing
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financial results
Zoom's Q4 2020 financial results show total revenue of $882.5m, up 369% YoY, as it responds to increased demand during the pandemic.
Video: 10 Minute IT Jams - Who is VIQ Solutions?
Wed, 17th Feb 2021
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uc
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ai
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legal tech
VIQ Solutions MD, Matthew Fowler, discusses their AI-powered speech-to-text transcription services in TechDay's 10 Minute IT Jam.
Digitalisation and technology predictions for evidence-based sectors
Fri, 29th Jan 2021
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ai
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hybrid & remote work
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wfh
2021 predictions for evidence-based sectors: mobile on-demand transcription, AI data analysis, remote working efficiencies, and simple plug-and-play tools.
Top security threats for 2021
Thu, 14th Jan 2021
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vpns
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cybersecurity
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cybersafety
2020 saw a surge in cybercrime attacks, with COVID-19 being exploited by criminals. Here are the cybersecurity threats to watch out for in 2021.
Zoom grows hybrid workforce customer base with 1 million phone seats
Thu, 14th Jan 2021
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uc
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contact centre
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zoom
It reached the milestone shortly before the company's two-year anniversary of the product's general availability.