About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 17
UK staff confident with AI but lack training & strategy
Wed, 4th Feb 2026
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uc
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digital transformation
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hcm
Confident but undertrained, UK staff are embracing AI tools at work despite patchy strategies, rollout plans and formal learning support.
C-suite leaders deploy AI, but struggle to scale it
Wed, 4th Feb 2026
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semiconductors
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hybrid cloud
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digital transformation
AI is deployed everywhere but embedded deeply in fewer than half of firms, as leaders warn integration and skills gaps risk a two-year setback.
Xelix warns AP errors leak up to USD $53 billion a year
Wed, 4th Feb 2026
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manufacturing
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data analytics
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digital transformation
Xelix research warns large UK and US firms lose up to USD $53 billion a year to accounts payable errors, duplicates, missed credits and fraud.
Holiday refunds surge, squeezing global retail margins
Wed, 4th Feb 2026
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data analytics
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fintech
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cx
Holiday refunds jumped 18.1% in 2025, with each USD $1 million in refunds costing retailers about USD $1.3 million once overheads are included.
Banks struggle to turn AI spending into real revenue gains
Wed, 4th Feb 2026
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digital transformation
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fintech
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cx
Banks worldwide pour billions into AI, but Dyna.Ai warns only a small minority are turning pilots into tangible, scalable revenue gains.
Ignored low-priority alerts fuel real enterprise breaches
Wed, 4th Feb 2026
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firewalls
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endpoint protection
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encryption
Ignored 'low-risk' security alerts are seeding real enterprise breaches, with Intezer warning of dozens of overlooked threats each year.
Okta users warned as ShinyHunters expand vishing wave
Wed, 4th Feb 2026
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ddos
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ransomware
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mfa
Okta users face rising vishing attacks as ShinyHunters expand real-time MFA phishing, prompting fresh SaaS and identity security warnings.
UK, Ireland lag on quantum-safe crypto as certs shrink
Thu, 29th Jan 2026
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firewalls
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data protection
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digital transformation
UK and Ireland firms trail global peers on post-quantum crypto prep as key, certificate woes mount and budgets constrain defences.
Regulation delays payroll projects but AI tools beckon
Thu, 29th Jan 2026
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digital transformation
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fintech
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hcm
Regulatory uncertainty stalls most payroll projects, yet leaders eye AI tools to cut compliance strain and sharpen workforce planning.
AI deepfakes force firms to rethink trust & security
Thu, 29th Jan 2026
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firewalls
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data protection
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surveillance
AI deepfakes are eroding faith in biometrics and executive identities, forcing companies to rebuild trust in how they verify people and payments.
Shadow AI use surges as staff trade security for speed
Thu, 29th Jan 2026
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data protection
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digital transformation
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cloud security
Staff are quietly turning to unsanctioned AI tools, trading security and data privacy for speed, as new research warns of rising leakage risks.
Nike probes suspected cyber attack after data leak claim
Thu, 29th Jan 2026
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data protection
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dr
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ransomware
Nike is investigating a suspected cyber attack after hackers claimed access to terabytes of internal data, raising global security concerns.
CPG firms modernise data systems to unlock AI at scale
Thu, 29th Jan 2026
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manufacturing
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data analytics
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digital transformation
Consumer goods groups race to modernise fragmented data systems as they lay foundations for scaling AI and agentic tools across factories.
AI reshapes data privacy as trust & attacks escalate
Thu, 29th Jan 2026
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data protection
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ransomware
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phishing
AI is transforming data privacy as mistrust soars and cyber attacks accelerate, pushing firms to verify every identity and machine action.
IT providers expect wage inflation to ease by 2026
Thu, 29th Jan 2026
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hcm
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partner programmes
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it services
Wage inflation at IT solution providers is forecast to cool to historic norms by 2026, boosting margins despite stark regional differences.
AI reshapes data privacy as firms shift to real-time defence
Thu, 29th Jan 2026
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saas
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data protection
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devops
AI-driven cloud adoption is forcing firms to swap static privacy checklists for continuous, real-time defence of sensitive data flows.
Firms lack confidence in securing AI-driven identities
Thu, 29th Jan 2026
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digital transformation
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pam
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cloud security
Most IT security teams doubt they can protect fast-growing AI and machine identities, as weak governance and legacy tools widen exposure.
AI trust paradox exposes gaps in literacy & governance
Wed, 28th Jan 2026
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data protection
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digital transformation
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cx
Employees trust AI data more than ever, yet European and UK firms admit literacy gaps and weak governance are undermining safe adoption.
Tech & culture woes plague UK MSPs after M&A deals
Wed, 28th Jan 2026
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crm
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digital transformation
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cx
UK MSPs say post-merger tech and culture clashes are pushing up costs, delaying EBITDA gains and risking client disruption, POPX warns.
UK cyberattacks surge 129%, fuelling risk & losses
Wed, 28th Jan 2026
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data protection
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dr
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ransomware
Significant UK cyberattacks jump 129%, with major incidents hitting firms' finances, supply chains and insurance costs across the economy.