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Customer data Stories - Page 9

UK Stories

Customer data stories

UK telecom servers expose security details, study finds
Virtual Private Networks

UK telecom servers expose security details, study finds

Customer data and service security may be at risk, as nearly one in five UK telecom web servers leak configuration details, a study finds.

By Shannon Williams • 4 min read • Wed, 15th Apr 2026
FCA sets out open finance plans to boost credit access
Data Protection

FCA sets out open finance plans to boost credit access

Small firms and mortgage seekers could gain faster access to credit as the regulator widens permissioned data sharing beyond open banking.

By Karen Joy Bacudo • 3 min read • Wed, 15th Apr 2026
Atis app launch adds loyalty and direct ordering channel
Digital Transformation

Atis app launch adds loyalty and direct ordering channel

Half of atis orders are already digital, and its first app will let customers collect points, skip queues and pre-order bowls.

By Sean Mitchell • 4 min read • Tue, 14th Apr 2026

Global Stories

Customer data stories

Adobe launches CX Enterprise to unify AI customer workflows
Digital Transformation

Adobe launches CX Enterprise to unify AI customer workflows

Brands could gain a single governed layer for AI customer work, as Adobe links agents with partner tools across the full lifecycle.

By Sean Mitchell • 4 min read • Tue, 21st Apr 2026
Adobe expands AI partner network for customer experience
Unified Communications

Adobe expands AI partner network for customer experience

Businesses can now run campaign analysis, customer support and checkout tasks across over 30 AI platforms through Adobe's expanded network.

By Sean Mitchell • 4 min read • Tue, 21st Apr 2026
Mythos changes everything: Is your AI agent security ready?
Firewalls

Mythos changes everything: Is your AI agent security ready?

Enterprises face a new security gap as AI agents spread without oversight, with one preview model finding attack paths in hours rather than days.

By Dev Rishi • 5 min read • Mon, 20th Apr 2026
HubSpot launches AI tools to tackle search decline
Customer Relationship Management

HubSpot launches AI tools to tackle search decline

Organic traffic is falling for customers, prompting new tools that help marketers track brands across answer engines and AI assistants.

By Sofiah Nichole Salivio • 4 min read • Fri, 17th Apr 2026
Starburst launches AIDA assistant for governed data
Storage

Starburst launches AIDA assistant for governed data

Business users could get answers in natural language without moving sensitive data, as Starburst adds AIDA to its Enterprise Platform.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 16th Apr 2026
Robotic Marketer launches AI direct mail tool for home services
DevOps

Robotic Marketer launches AI direct mail tool for home services

Home services firms can now target likely buyers by post as Robotic Marketer folds direct mail into its AI marketing platform.

By Catherine Knowles • 3 min read • Wed, 15th Apr 2026
Kumo launches KumoRFM-2 for enterprise relational data
Data Analytics

Kumo launches KumoRFM-2 for enterprise relational data

Businesses could cut feature engineering as KumoRFM-2 queries connected tables directly and handles datasets of more than 500 billion rows.

By Catherine Knowles • 4 min read • Wed, 15th Apr 2026
Infobip launches AgentOS platform, targets agentic AI shift
Unified Communications

Infobip launches AgentOS platform, targets agentic AI shift

The new system aims to help businesses turn stalled generative AI pilots into measurable returns by unifying customer data and oversight.

By Sean Mitchell • 3 min read • Tue, 14th Apr 2026
Booking.com warns some customers of possible data exposure
Data Protection

Booking.com warns some customers of possible data exposure

Travel customers could face phishing scams after Booking.com found suspicious activity may have exposed names, contact details and reservation data.

By Mark Tarre • 4 min read • Tue, 14th Apr 2026

Stories from Other Regions

Customer data stories

AEON360 teams with Google Cloud on AI shopping push
Digital Transformation

AEON360 teams with Google Cloud on AI shopping push

Shoppers in Malaysia will gain a single AI-led journey across AEON services as the retailer starts linking buying, payments and rewards with Google Cloud.

By Sofiah Nichole Salivio • 4 min read • Mon, 20th Apr 2026
Maestra posts USD $833,000 in new ARR on demand shift
Data Analytics

Maestra posts USD $833,000 in new ARR on demand shift

Brands shifting away from fragmented marketing tools helped Maestra add USD $833,000 in new annual recurring revenue last quarter.

By Karen Joy Bacudo • 3 min read • Fri, 17th Apr 2026
Five ways to maximise benefits of mobile-first systems
Data Analytics

Five ways to maximise benefits of mobile-first systems

Australian venues are turning to mobile-first systems to cut labour pressure, reduce errors and lift spend per table amid tight margins.

By Barry Shaked • 4 min read • Thu, 16th Apr 2026
Dollar General expands in-store audio ads with QSIC
Digital Signage

Dollar General expands in-store audio ads with QSIC

The rollout gives advertisers access to 6,000 more stores and new sales-linked measurement as Dollar General deepens its retail media push.

By Mark Tarre • 4 min read • Wed, 15th Apr 2026
Australian skincare founder hit by chargeback scams
Data Protection

Australian skincare founder hit by chargeback scams

Tens of thousands of dollars in disputed payments have left a Sydney skincare business exposed as household budgets tighten and chargeback fraud rises.

By Shannon Williams • 4 min read • Tue, 14th Apr 2026