CFOtech UK - Technology news for CFOs & financial decision-makers

Millennials stories - Page 4

Stressed uk office worker cluttered desk ai icons british office

UK workers overwhelmed as AI adoption outpaces support & training

Thu, 12th Jun 2025
#
digital transformation
#
hcm
#
ai
Research shows 71% of UK workers feel AI tools are advancing faster than they can learn, causing anxiety and highlighting a need for better support and guidance.
Young new zealander using smartphone with travel insurance icons and plane background

AI reshaping traditional sectors like insurance & travel

Tue, 10th Jun 2025
#
ai
#
samsung
#
cloud services
Artificial intelligence is revolutionising the way sectors operate, and embracing the technology is now essential for unlocking its full potential.
Bustling british high street shoppers interacting with friendly store staff customer loyalty rewards

UK consumers value store loyalty over brands, research shows

Fri, 30th May 2025
#
customer service
#
branding
#
online shopping
UK shoppers show stronger loyalty to stores than brands, with customer service and rewards driving loyalty, especially among those over 55 years.
Stylish uk high street shop with luxury window displays and happy shoppers

Emotional spending boosts local luxury as Brits shun big brands

Thu, 29th May 2025
#
instagram
#
millennials
#
gen z
Shoppers increasingly favour local luxury, with £41 billion spent annually on emotion-driven impulse buys, signalling a shift from big brands to local products.
Techday f eadecd7989bb75d3c367

More than half of UK consumers abandon brands over bad apps

Thu, 22nd May 2025
#
cx
#
martech
#
software
Research by Amplitude shows 58% of UK consumers abandon brands after app glitches, prioritising seamless functionality over sleek design to keep loyalty.
Techday f 8728ddc65b2a3f3426f2

Technology helps bridge generational gaps in workplace learning

Thu, 15th May 2025
#
education, learning & training
#
millennials
#
generation z
Most L&D professionals find engaging Baby Boomers hardest in multi-generational workforces, with tech seen as key to personalised learning solutions, LearnUpon finds.
Techday f 8f35869b239f48a1ed77

Career growth, flexibility & upskilling top 2025 work trends

Tue, 13th May 2025
#
uc
#
hcm
#
collaboration
people2people report reveals a slowing job market, rising competition, and shifting employee priorities focused on career growth and flexibility across generations.
Agentic4

Agentic AI helps firms boost CX satisfaction & cut costs per case

Thu, 1st May 2025
#
cx
#
martech
#
cdp
Forethought's 2025 report reveals agentic AI boosts CX outcomes, resolving 57% more tickets and cutting costs by over 20%, outperforming traditional AI solutions.
Techday f feb4b2d68402f57f89d0

Irrelevant data wastes hours daily as workplace AI falls short

Wed, 30th Apr 2025
#
digital transformation
#
hcm
#
genai
A report reveals 42% of workplace information accessed is irrelevant, causing staff frustration and a daily three-hour loss in productivity.
Techday f 635798d4f801e603babe

UK lags in workplace AI adoption, survey reveals disparity

Fri, 18th Apr 2025
#
genai
#
ai
#
misinformation
A recent survey reveals that while 70% of UK respondents have embraced AI in daily life, only 44% utilise it in the workplace, lagging behind global averages.
Techday f f5e2931526c68ea0ce2e

Banked acquires VibePay to drive global Pay by Bank use

Thu, 17th Apr 2025
#
crypto
#
fintech
#
blockchain
Banked has acquired UK app VibePay to boost Pay by Bank with new incentives, expanding presence in UK, US, Australia, and accelerating global adoption.
Techday f f3329f7d29d3ecefe737

AI technology seen as solution to boost UK productivity

Wed, 16th Apr 2025
#
productivity
#
millennials
#
celonis
A new survey from Celonis reveals that 81% of UK businesses struggle with low employee morale, largely due to stress and burnout affecting productivity.
Techday f 17fd0335d99f01d00618

AI survey reveals job fears amid workplace enthusiasm

Fri, 11th Apr 2025
#
data privacy
#
ai
#
wef
A new survey by Kickresume reveals a complex perspective among UK workers on AI in the workplace, with 21% facing job loss concerns despite 57% embracing AI tools.
Techday f 7950e16990a937d1a989

AI hallucinations challenge customer experience strategy

Wed, 9th Apr 2025
#
cx
#
martech
#
genai
Coveo's latest CX Relevance Report reveals that 49% of customers experience AI hallucinations, prompting scepticism and a demand for better digital experiences.
Techday f 16bc8b47f90fe7a94330

TP report shows Gen Z prefer interactive communication

Fri, 4th Apr 2025
#
cx
#
martech
#
digital engagement
A new report from TP reveals that Generation Z favours interactive communication, posing challenges for businesses catering to this tech-savvy cohort.
Techday f 068edc40538dc8519085

London's night economy thrives as retail sector declines

Thu, 3rd Apr 2025
#
workforce technology
#
deputy
#
millennials
London's night economy flourishes as retail jobs remain 5% down since the pandemic, with hospitality seeing a 2% annual increase in employment.
Techday ff5a89a7a3d3d0dd47eb

Consumers willing to pay more for sustainable products

Wed, 26th Mar 2025
#
supply chain
#
clean technologies
#
sustainability
A new survey reveals consumers in Australia and New Zealand are keen to pay more for sustainable household products, despite doubts over corporate claims.
Techday f fa9a97e21b9263ae38e5

Millennials lead UK workplaces in AI tool adoption, study finds

Thu, 20th Mar 2025
#
partner programmes
#
business strategy
#
freshworks
A new report reveals UK Millennials are more adept at using AI tools at work than Gen Z, with 74% comfortable compared to 66% of their younger peers.
Techday f b62f4b28a2ca0d888966

Gen Z & millennials prioritise quality amid cost crisis

Thu, 6th Feb 2025
#
clean technologies
#
cloud services
#
sustainability
New research reveals Gen Z and millennials are transforming luxury shopping habits by prioritising quality, sustainability, and secure payments during the cost-of-living crisis.
Techday acc51cb766f0fa0d0e95

Gen Z & Millennials face higher social media compromises

Mon, 13th Jan 2025
#
mfa
#
phishing
#
email security
A recent survey reveals that nearly half of Gen Z and Millennials have had their social media passwords compromised, exposing generational divides in cybersecurity practices.