Natural language processing (NLP) stories - Page 7

Artificial Intelligence (AI) is deployed for many different use cases in a variety of sectors, delivering untold business benefits to enterprises.

Zoom Virtual Agent is an intelligent conversational AI and chatbot solution using natural language processing and machine learning to resolve customer queries.

GitHub has appointed Inbal Shani as their new Chief Product Officer, focusing on enhancing developer experience and productivity.

Decades of research have led to rapid progress in AI. Google has announced three new ways people are poised to benefit.

NICE has announced its industry breakthrough as the first to orchestrate synchronous and asynchronous interactions at scale.

Conversational AI and Automation are vital tools to help further promote organisational cohesion and communication, and Uniphore is leading the charge.

Jim Wu and Anthony Bryce have been hired as AI and data science VP and product management VP, respectively, at SmartBear Innovation Labs.

Cyara unveils new chatbot testing features in latest release of Cyara Botium, offering comprehensive, automated chatbot testing and assurance.

Classifying documents or messages constitutes one of the most fundamental Natural Language Understanding functions for business artificial intelligence.

H2O.ai announces H2O Hydrogen Torch, a deep learning training engine that makes it easy to make no-code image, video and natural language processing models.

UK chatbot market set to boom, with spending on AI systems predicted to reach $77.6bn in 2022, according to Chatbot Trends Report 2021.


With Gen Z set to comprise one-third of the Australian workforce by 2030, there is no mistake that their presence will impact the future of the workplace.

Organisations must embrace technology democratisation to drive innovation and transformation, according to Accenture's Technology Trends 2021 report.

Offers 100% customer interaction coverage even in a work from home environment and provides an automated report on a programmable scorecard.

Google Cloud has announced improvements for hybrid compatibility, services, development, migration and identity security with updates to Anthos.

The contact centre service adds machine learning capabilities that identify customer issues and trends in near-real time and enable call transcript search.

Records, transcribes and analyses all communications through MS Team to ensure compliance, storing it all in the cloud.

The Christchurch-based SaaS company with 2500 active users is looking to expand to Australia, the UK, the USA and Canada by November this year.

Sophisticated virtual assistants can be created to help with anything from 24/7 customer service and conversational commerce to supporting business users.

Nuance is launching its speech recognition platform Dragon Medical One in Australia, saving clinicians time on updating records and documentation.