Artificial Intelligence: The key to Customer Lifetime Value
AI offers a refined approach to evaluating Customer Lifetime Value (CLV), providing insights to develop personalised strategies and drive business growth.
Hygraph & commercetools to boost eCommerce capabilities
Hygraph and commercetools forge a partnership to enhance D2C eCommerce through integrative and flexible content management tools.
The strategic imperative of integrating offline and online channels
Entry-level omnichannel capabilities reported in just 11% of firms, in spite of those companies with strong strategies seeing a 9.5% annual income increase and a 7.5% reduction in contact costs.
Nora and Annexa to host upcoming retail growth webinar
Australia's Nora Network and Annexa to host a webinar dissecting the global expansion strategies of top brands Tiger Mist, I.AM.GIA and MAAP.
85% of Australian e-commerce content found to be plagiarised
Australian AI-driven SEO solutions specialist, OptiDan, reveals alarming levels of duplicate and plagiarised content amongst e-commerce retailers in its comprehensive industry study.
Manufacturers pursue growth amid economic uncertainty
There is a surge in digital maturity among manufacturers, with growing investments in innovative eCommerce business models and customer portals.
Chris Howard leaves Dentsu for COO role at Nest Commerce
Amid a period of substantial growth, Nest Commerce appoints former Dentsu Managing Director, Chris Howard, as their new Chief Operating Officer to propel ecommerce clientele into further expansion.
Brave Bison to optimise eCommerce for dart giant Target Darts
In a bid to boost its eCommerce capabilities, Target Darts has enlisted the expertise of digital media company Brave Bison following a surge in popularity and expansion.
Mobile app installs grow by 4% in 2023 despite downturn
App installs worldwide witnessed a 4% increase in 2023, revitalising sectors like fintech, gaming, and e-commerce, despite a downward trend last year, according to a report by Adjust and AppLovin.
Searchspring partnership boosts personalised eCommerce
Searchspring's integration with Dotdigital set to transform email campaigns by tailoring product offerings based on customer's past interactions.
Temu achieves MASA certification for its mobile app security
Boston-based e-commerce firm, Temu, has achieved Mobile Application Security Assessment certification, validating its commitment to user data security, following stringent tests by independent agency DEKRA.
Over 40% of UK to shop for Valentine's Day gifts, finds Airtime Rewards
This Valentine's Day approaches, 42% of UK consumers will buy gifts, 38% will celebrate, and 52% will send cards, indicating potential opportunities for retailers amidst scepticism of the occasion, reveals Airtime Rewards survey.
Enhancing eCommerce customer loyalty: The power of personalised journeys and automation
Harnessing the power of personalised customer journeys and marketing automation, eCommerce ventures focus on customer retention and growth, with platforms like Oncord leading the charge.
What’s behind the tech revolution transforming Australian retail
Retailers are turning to advanced technologies to improve inventory visibility and customer buying history and to surface accurate delivery information. .
BigCommerce unveils Catalyst, next-gen storefront technology
BigCommerce unveils Catalyst, a next-generation storefront technology set to transform the way brands and retailers operate headless storefronts.
eCommerce expert Lisa Powell joins Deliver In Person's advisory board
eCommerce veteran Lisa Powell joins personalised last-mile delivery service Deliver In Person's Advisory Board, aiming to enhance customer experience in Australia's luxury market.
Online privacy changes may hike Australian eCommerce prices
Impending alterations to online privacy practices could inflate Australian e-commerce prices by up to 25 per cent.
Amazon overtakes eBay as Australia's top marketplace
Amazon supersedes eBay as Australia's top marketplace, with 94% of Australians planning to continue online shopping in 2024.
Riskified enhances Dispute Resolve to tackle Australian eCommerce fraud
Riskified's Dispute Resolve platform expands its services in Australia, aiming to aid merchants facing a post-holiday surge in chargebacks. The platform can streamline and accelerate revenue recovery through AI and gateway integrations.
Biometric-enabled POS transactions set to surge, says Juniper Research
Juniper Research predicts a 138% jump in transactions via biometric-enabled Point of Sale (POS) terminals, climbing from 19.5 billion in 2023 to 46 billion by 2028.
Australians lose $3.1bn in 2022 to rising online scams
Aussies lost around $3.1bn in 2022 due to online scams, warns the Australian Competition and Consumer Commission and cloud security firm Akamai.
Zoku Travel partners with LA Tourism Bureau for innovative travel platform
Zoku Travel and the LA Tourism and Convention Bureau join forces to redefine global travel, utilising Zoku's unique platform for content creators to monetise and distribute travel experiences.
Distil.ai reveals UK shopping habits shift post-Christmas
Analysis of shopping data by Distil.ai exhibits a surge in UK consumer spending post-Christmas, displacing Black Friday as the most profitable sales period and signalling a shift in habits.
Evermile partners with Tide to transform deliveries for UK businesses
UK's Evermile, a trailblazing delivery platform for local businesses, launches a strategic collaboration with leading business financial platform, Tide, driving cost efficiencies and optimising operations.