The Ultimate Guide to eCommerce
A curated UK edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
UK eCommerce News
Regional stories with direct local relevance
Incode buys Identiq in USD $100 million fraud push
The deal gives banks and telecoms a way to share fraud signals without pooling customer data, as AI-driven scams surge worldwide.
London sees sharp rise in personalised scam attempts
Nearly six in ten Londoners have seen more scam attempts in the past year, with social media fraud and AI-made ruses fuelling concern.
UK Finance backs bank app digital ID verification pilot
Customers could soon verify their age, address and identity through banking apps, as lenders test a voluntary check-sharing service to curb fraud.
3PL appoints Ryan Walker as Head of Customer Experience
The new role signals 3PL's push to improve service and align staff, systems and technology as competition in fulfilment intensifies.
Ecommpay urges sector-wide push to stop fraud earlier
Fraud losses could fall if banks, merchants and regulators align on earlier intervention, Ecommpay says in a new report.
OneOdio launches Focus A1 Pro headphones for USD $34.99
The budget ANC market is getting tighter as the foldable on-ear model adds 70-hour battery life and dual-device pairing for commuters.
Analyst Insights
Research and market analysis connected to eCommerce
Consumers trust marketplaces more than brands online
Eebz launches AI models with GBP £10 million boost
Carwow names Chief Technology Officer & adds Sheth
Constructor posts surge on AI retail search momentum
SEON unveils global partner initiative for AI fraud fight
Featured News
Expert Columns
Solving the retail generational buying gap one basket at a time
Marketers, don't miss the open goal this World Cup
Why the UK's agentic commerce future will be won by data, not models
Why you need to treat your fulfilment strategy like a marketing campaign
From data overload to profit: Making insights actionable
The 70% problem: Why checkout is still where eCommerce goes to die
The UK's subscription economy crackdown and what this means for tech businesses
KYA is the new KYC: The payment identity problem AI commerce cannot afford to ignore
Retailers urged to clean address data for faster deliveries
5 eCommerce trends set to define 2026
Interviews
Interviews and video coverage from the network
Recent eCommerce News
UK shoppers say Prime Day traps retailers in discount cycle
More than half of UK shoppers say major sales events are pushing retailers into a race to the bottom, according to invent.ai research.
Ecommpay wins Retail Systems fraud prevention award
Retailers are under pressure to curb networked payment fraud without harming checkout conversion, a challenge Ecommpay's award-winning tool targets.
UK shoppers frustrated by AI retail personalisation
Frustration is rising as nearly half of UK shoppers report poor AI recommendations, while most retailers say eCommerce upgrades have slipped.
World Cup spending to hit GBP £4.5bn, warns survey
Retailers face stock shortages as 84% of fans say they will travel for unavailable items, with average losses pegged at GBP £116,836.
Venture Forge appoints Kenwright as Chief Commercial Officer
The 21-person Amazon agency is beefing up ahead of Prime Day as it seeks to win more client brands and widen its market reach.
Tottenham signs TCS in digital transformation deal
Fans will see changes across ticketing, content and security as the Premier League club hands its digital overhaul to Tata Consultancy Services.
20i backs distributed hosting as traffic demands rise
Rising traffic and more complex sites are pushing businesses to look beyond single-server hosting, 20i says, to reduce bottlenecks and outages.
Merchants see customers & criminals as fraud risks
Merchants are now losing more to refund abuse and chargebacks as AI-enabled fraud drives losses of USD $11.4 million on average.
Retailers lack AI strategy despite competitive pressure
The gap leaves many retailers exposed, as most feel pressure to adopt AI yet fewer than half have a clear plan for doing so.
Ellis Brigham cuts order enquiries by 14% with Ingrid
The retailer also lifted order volumes by 24% last peak trading period, while fewer customer service queries eased pressure on its teams.
Stewart Golf cuts customer response times to one minute
Weekend and overseas customers are getting answers far faster, as the golf trolley maker's AI assistant now handles most routine queries around the clock.
Ecommpay named finalist for eCommerce Awards payment
Failed checkouts and currency confusion remain a drag on online sales, making Ecommpay's shortlist a nod to tools that can lift conversion.
UK shoppers favour faster delivery in retail choices
Fast delivery is shaping where many UK shoppers buy, with 19% willing to switch retailers for significantly quicker fulfilment.
Diamond Logistics eCommerce volumes beat forecasts
The UK fulfilment group is seeing steady order flow despite weak consumer confidence, with volumes running 15% above its forecast.
Akeneo buys PricingHUB to add pricing to Product Cloud
Retailers and brands could cut delays and inconsistencies as Akeneo folds pricing into its Product Cloud, widening its reach beyond product data.
Solving the retail generational buying gap one basket at a time
Retailers risk missing out on Gen Z's rising spend unless they fix legacy systems and align stock, finance and service to changing habits.
UK shoppers favour faster delivery amid retail shift
Next-day and signed-for parcels are gaining ground as UK shoppers prioritise speed and certainty at checkout, Scurri said.
Stripe adds AI commerce tools for UK businesses abroad
UK merchants will soon be able to sell via AI chatbots as Stripe broadens cross-border payments, pricing and fraud tools for overseas trade.
Only 12% of UK eCommerce brands ready for AI checkout
Retailers risk losing sales to AI agents as most of the UK's biggest eCommerce brands lack the technical setup for autonomous checkout.
Akamai launches AI agent traffic security framework
Businesses will be able to distinguish trusted AI shoppers from malicious bots as automated requests surge across retail and publishing sites.
Job Moves
3PL appoints Ryan Walker as Head of Customer Experience
Billy Grace taps ex-Google sales head for UK launch
Webtrends Optimize appoints Samantha Bessant as Customer Success Director
Dig appoints Ideal World Co-founder Paul Wright to board
Paxon appoints Anthony Heath as Business Development Manager
CEEK appoints Caroline Mercurio as Chief Operating Officer
PushON appoints Emma Gunn & Emily Harris amid growth
CEEK posts 50 percent growth & hires Grace Flusfeder
THG Studios reshapes Senior Creative Team with key hires
